Forum Discussion

AZBigdog's avatar
AZBigdog
Frequent Contributor
2 months ago

Wrong Data being filled in

Not sure this is the best forum but being it happens in both Windows (Brave) and iOS (Safari) I thought this might be the most appropriate. Anyway when I try to log into my PeacockTV account, 1Password is trying to use a different email address. It is one of my email addresses but not the correct one for this site. I went into the login profile for this site in 1Password and it shows the correct one in username and doesn't even have my other one listed at all in that profile but for some odd reason it keeps wanting to only use that wrong one for this login.

Any ideas why and how to fix it?

Thanks

1Password Version: 8.10.58
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension
  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 months ago

    Hello, AZBigdog. Thank you for writing in.

    Based on the details, you are running into a known issue that our development team is tracking. With this issue, the sign-in email field on https://www.peacocktv.com/start is being recognized as a sign-up field instead, causing 1Password to suggest emails from Identity items. I've added you as an affected user to our internal reporting for further investigation.

    In the meantime, let me know if the following steps are helpful:

    1. Open the sign-in page on https://www.peacocktv.com/start.
    2. Click the 1Password icon in your browser's toolbar.
    3. Select the PeacockTV Login item from the left sidebar.
    4. Click the Autofill button in the item's details.

    I hope that helps!

    -Evon

    ref: dev/core/core#7056

    • AZBigdog's avatar
      AZBigdog
      Frequent Contributor
      2 months ago

      Hi 1P_Evon 

      Thanks for the tip on the workaround. Do you know if there has been any advances on getting it fixed "completely"? I just tried it in the latest version 8.10.60 and it still has the same issue.

      • 1P_Evon's avatar
        1P_Evon
        Icon for 1Password Team rank1Password Team
        2 months ago

        AZBigdog 

        You're very welcome. We don't have an update to share regarding this issue at this stage. I know this isn't the answer you hoped for, and I sincerely apologize for the inconvenience. 

        In the meantime, you can find updates on our website here: 1Password Releases. 

        -Evon