Forum Discussion

Former Member's avatar
Former Member
3 years ago

Wrong shortcut binding

Hi,

When I was using 1Password 7 I had the following shortcut set to open autfill: ⌘ + §
The § key is convenient because it's located right above tab key on a CH-fr layout keyboard.

When I try to set the same shortcut on 1Password 8 the keys are recognized as ⌘ + < and it's not working when I try using it.

How can I fix this ?


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: 12.5.1
Browser:_ Brave

4 Replies

  • Hi @RSFerris,

    Thanks for your encouraging words, I agree with your thoughts about sharing answers as publicly as possible, it's certainly the greatest strength of our community here! In cases where folks have contacted us on multiple channels, we try to focus on one to avoiding duplicating answers or doubling up on resources.

    That said, if keyboard shortcuts aren't behaving as expected for you, please let me know. I'm happy to investigate your situation further. 😊

    ref: dev/core/core#15199

  • Former Member's avatar
    Former Member

    Hi Jack.P_1P & Phil0u,

    PhiOu, a very good question!

    Jack, I really like how 1Password support normally helps and responds to their community/customer base!

    But, it doesn't help the community when the question is posted and the answer is not there.
    Rather than sharing the fix with the community, you are answering him privately via email.

    This protocol doen't help those who search for an answer to the same issue.
    They get to read the question, only to find out the answer is given privately.

    Just my humble opion, for what it's worth.

  • Former Member's avatar
    Former Member

    Lol how about us other users? I mean the issue isnt unique.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @Phil0u:

    I see you've reached out to us as well via email about this, so continuing the conversation there would be best. We'll be in touch soon!

    Jack

    ref: LYS-17547-544