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cortig's avatar
cortig
Super Contributor
3 years ago

"You’ve used a newer version of 1Password on this device"

I came back to my Mac today and launched 1Password. I immediately got the following warning: I had not changed from nightly to another channel, I sure had not reinstalled 1Password. It s...
betas
BobW's avatar
BobW
Dedicated Contributor
3 years ago

cortig Good point on betas v. nightlies. I don't see a reason why the button couldn't compare the installed version with the latest beta and nightly versions to automatically determine the right version to download.

UXJedi I got back in operation by removing the directory at ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password.

To do it, first quit 1P. Then, open a new Finder window, hit cmd-shift-G (or select the "Go to Folder…" command from the "Go" menu), and paste this into the dialog that pops up:


~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support

Hit return, and you should be taken to that path. There, you should see a folder called 1Password. Drag the 1Password folder to the trash. Finally, fire up 1P and you should be prompted to sign back into your accounts. In my case, I also had to reset all my preferences -- not sure if that's normal, but it's definitely worth checking.