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Forum Discussion
Former Member
3 years agoYour session has expired. Please sign in again to authenticate 1Password.
Hi,
I am redirected to the login page, with the error message "Your session has expired. Please sign in again to authenticate 1Password.".
Even if I login (using the browser), and it says I successfully logged in, it seems like the 1password extensions opens the login page again.
I can still search the vault using the extension.
Extension Version: 2.5.0
OS Version: Fedora Linux
Browser:_ Chrome
76 Replies
- 1P_PeterG
Community Manager
Thank you @posixuk! We appreciate the data and will continue to follow up with you over there. 👋
ref: UWY-18515-882
- Former Member
As requested, I have sent logs to your support and they have replied with Support ID UWY-18515-882
- steph_giles
1Password Team
On behalf of Peter, you're welcome uwalakab.
I'm sorry for any disruption caused.
- 1P_PeterG
Community Manager
Hi folks - just want to let you know that we've been collecting data on the issue and our developers are looking into it. Thank you for your patience while we dig into the details - and we still welcome any logs or diagnostics you'd like to share with us at our support email address (support@1Password.com).
We'll look forward to providing updates as soon as possible, and hope to have more for you soon.
ref: dev/core/core#19097
- Jono42New Contributor
Started happening on mine again. Confirmed "Integrate with 1Password app" is still disabled in that browser. Will try looking more later and will submit logs to support when I get some time.
- Former Member
This has been happening across my company (Macs and Windows) - and it seems like it started with the latest version of the chrome extension. Can you please find a solution without requiring companies to have to update to 8 at this time or make every user login and out. This is not selling the use of he app to our users.
- Former Member
Jono42 glad things are working
- Former Member
@twiddlesThumbs I'm glad things are working now. As for 1Password 8, I can understand where you're coming from. We actually have some feedback about the search function in the 1Password 8 app and I'll add your post here to it. I do hope the function can be improved in the future.
Please don't hesitate to reach back out to us if you have any other questions or feedback.
IDEA-I-289
- Jono42New Contributor
Can confirm that looks like it worked for me too. All v8 Beta and 2.6.1 Beta extensions, so it's not just 7 that is seeing this.
My setup
A few Windows 10 and 11 systems - Full desktop app and extensions for Firefox and Chrome
1Password for Windows 8.9.12 (80912004)
All extensions are on the Beta and currently v2.6.1
I get the session errors on my Ubuntu system that doesn't have the desktop app but was all/mostly in the Firefox browser. A session error page would pop up every time I edited something on any of the Windows systems. The extension was still unlocked and it would offer to fill in my 1Password password in.