Forum Discussion

tokyotony's avatar
tokyotony
Occasional Contributor
2 years ago

Yubikey & Mac App

I can set up my Yubikey for 2FA in 1P via my browser. However, when I try to log into my Mac App and it asks for the key, it does not work BUT that same key works with my iPhone. I tried on another Mac and same issue. Am I missing something?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

15 Replies

  • Thank you, I'll keep an eye out for your reply. 🙂

    -Dave

  • tokyotony

    Thanks for the reply. Our developers are currently investigating an issue where YubiKeys enrolled using Firefox may not work with 1Password for Mac. As a troubleshooting test, would you be able to remove the YubiKey from your 1Password account and then register it using a different browser like Chrome, Brave, or Safari? Once you've done that, try to authenticate your 1Password account in the desktop app again.

    You can find our guide here: Use your security key as a second factor for your 1Password account

    -Dave

    ref: dev/core/core#27958

  • tokyotony's avatar
    tokyotony
    Occasional Contributor

    Hi. Thanks for reaching out. My answers:

    1. No problem using YK on other sites.

    2. Yes, I used Firefox. I just switched to FF a few weeks ago when Brave was getting sluggish.

  • Hello tokyotony! 👋

    I'm sorry that you're running into issues using your YubiKey to add your account to 1Password. So that I can better understand the situation can you please tell me the following:

    1. Are you able to use the YubiKey with other websites and apps on your Mac (not your iPhone)?
    2. Did you register the YubiKey with 1Password using the Firefox browser? Or a different browser?

    I look forward to hearing from you.

    -Dave