As the subject notes, I've noticed 1password locks itself within about 10 seconds regardless of what I've set the auto-lock setting to. This makes copying and grabbing passwords, otp codes etc very difficult as I need to do it within 10 seconds of opening 1password.This has been happening for quite some time (6+ months at least) when I run screen shares with a remote macOS host via the screen share app using High Performance or Dynamic Resolution. The issue does not occur if I change from High Performance to standard in the macOS screen share app. High Performance is useful as it adjusts the remote display to match the display I'm using on my local machine. Which makes needing to switch back to standard - not ideal.The remote machine display does not scale nicely if in standard screen share type mode.I was wondering if anyone else has seen this issue?Remote Mac is running MacOS 15.6.11password ver. 8.11.6

Hi tomatoandcake , Thanks for sharing this. This sounds like a bug, do you mind sharing it with our support team (support@1password.com)? In the interim, does using the Quick Access (⌘-Shift-Space) feature to grab passwords make it possible to get anything done? Thanks,Phil

Sure can - I'll reach out to the support team. As for using the shortcut (love it and use it all the time) it works - but prompts for my password when I use it.

Hi 1P_Phil ,Customer experience got back and noted that this is indeed a known issue, and is being investigated. No timeline on a fix though.The workaround is what I've been doing - which is switching to Standard Screen Share mode.

tomatoandcake Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later: How to keep 1Password up to date If you still see the same issue after updating then please let me know so that we can investigate further. -Dave

The problem persists exactly as reported before in 1Password for Mac 8.11.16 (81116035)

1password locks within 10 seconds on High Performance or Dynamic resolution screen share on macOS

22 Replies

jbp
New Contributor
14 days ago
Registered for the same reason. Experiencing the same pronlem
1Password for Mac 8.12.10 (81210036) on Tahoe 26.4
- 1P_Gem
  Moderator
  13 days ago
  Hi jbp, welcome to the Community! I'm sorry to hear that you're also running into this, but thanks for letting us know. I've added your report to the internal tracker for the issue.
  
  Issue=DV-301
Touchstone64
New Contributor
23 days ago
Hi folks, I've registered to let you know that I'm experiencing exactly the same problem, using MacOS Tahoe 26.4 (25E246) to run high-performance screen-sharing to a Mac running 1Password for Mac 8.12.8 (81208026) on MacOS Sequoia 15.7.5 (24G624).

On my display, the difference between high-performance and standard screen-sharing is jarring.
- 1P_Gem
  Moderator
  19 days ago
  Hi Touchstone64, welcome to the Community! Thanks for taking the time to register to let us know that you're running into this as well. I've added your report to the internal tracker for the issue.
  
  Issue=DV-301
gigem93
New Contributor
28 days ago
I have the same issue too. Save version. Same scenario.
- 1P_Gem
  Moderator
  27 days ago
  Hi gigem93, thanks for letting us know that you're running into this as well. I've added your report to the internal tracker for the issue.
  
  Issue=DV-301
ritave
New Contributor
1 month ago
I also have the same issue.
macOS: 26.4 (25E246
1Password for Mac 8.12.8 (81208026)
- Trevor_1P
  Moderator
  30 days ago
  Hi ritave,
  
  Thank you for letting us know. I've added your report to our internal tracker for the issue.
  
  Issue=DV-301
jandrews
New Contributor
1 month ago
Experiencing same thing with:
1Password 8.12.8
macOS 26.4 (local and remote running same OS)
- Trevor_1P
  Moderator
  30 days ago
  Hi jandrews,
  
  Thank you for letting us know. I've added your report to our internal tracker for the issue.
  
  Issue=DV-301
danaimone
New Contributor
1 month ago
Seeingthe exact same issue.
1Password for Mac 8.12.8 (81208026) on macOS Tahoe 26.2 (25C56)
- 1P_Gem
  Moderator
  1 month ago
  Hi danaimone, I'm sorry to hear that you're running into this issue as well, and thanks for letting us know. I've added your report to the internal tracker for the issue.
  
  Issue=DV-301
bebelmonk
New Contributor
1 month ago
Same issue here with Mac 8.12.5 (prod channel) on Mac 26.1 (25B78)
- 1P_Gem
  Moderator
  1 month ago
  Hi bebelmonk, thanks for letting us know that you're running into this as well. I've added your report to the internal tracker for the issue.
  
  Issue=DV-301
lantrix
New Contributor
2 months ago
Using 1Password for Mac 8.12.0 (81200013 Prod Channel) and same issue.
- Trevor_1P
  Moderator
  2 months ago
  Hi lantrix,
  
  Thank you for letting us know. I've added your report to our internal tracker for the issue.
  
  Issue=DV-301
chantalgo
New Contributor
5 months ago
The problem persists exactly as reported before in 1Password for Mac 8.11.16 (81116035)
- 1P_Dave
  Moderator
  5 months ago
  chantalgo
  
  I'm sorry that you're still seeing the issue. I've let our development team know so that they can take a look. If they require any additional information from your end then I'll reach out.
  
  -Dave
  
  Issue=DV-301
1P_Dave
Moderator
6 months ago
tomatoandcake

Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later:

How to keep 1Password up to date

If you still see the same issue after updating then please let me know so that we can investigate further.

-Dave