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ecerulm's avatar
ecerulm
New Contributor
30 days ago
Solved

Failed to copy secret reference

When I right-click on a password and choose "Copy Secret Reference" , 1Password complains with "Failed to copy secret reference"  at the bottom of the screen This happens on this particular entr...
troubleshooting
  • ecerulm's avatar
    ecerulm
    22 days ago

    I just want to share that I raised a ticket with 1Password support and in summary they said:

    This is a known issue I can see that has been raised with the development team and we're currently investigating to better understand the root cause of the issue.
    ....
    While we don’t have a specific timeline for a resolution just yet, this issue is on our radar, and we’re hopeful it will be addressed in the near future.

    And for future context I have the same issue if I duplicate the item and try to Copy Secret reference on that duplicated item, even after renaming it to test , deleting all the attributes and tag except "password", and changing the password to "aaa", etc. 

    In other words I stripped that item to the barebones and I still had the issue so for me it looks like the issue it's not related to the name of item, the name of the attributes/fields or the contents of the attributes/fields.

ecerulm's avatar
ecerulm
New Contributor
30 days ago

I can "construct" the secret references myself by using 

op item list --tags xxx # get the ID /UUID of the item

op read "op://MyVaultName/<UUID>/password"

or by using "Copy Private Link" and getting the Vault id (v=XXX) and the item ID (i=XXXX) from the links and use that to 

op read "op://<vaultid>/<itemid>/password"


But I would like to know why I can't just use "Copy Secret Reference" for this particular item. 

  • 1P_Phil's avatar
    1P_Phil
    Icon for Moderator rankModerator
    30 days ago

    Hi ecerulm​ ,

    Thanks for sharing this with us.  First thing I noticed is that your 1Password is out of date. Could you please update and try this again?

    We are currently on "1Password for Mac 8.11.4 (81104027)"

    If it continues to be a problem, could you DM me and we can coordinate a bit more debugging work.

    Thanks!
    Phil

    • ecerulm's avatar
      ecerulm
      New Contributor
      29 days ago

      Hi 1P_Phil​ , I upgraded today to 1Password for Mac 8.11.4 (81104027) and it's still the same error "Failed to copy secret reference",  I also tried on a different computer  yesterday on 1Password for Mac 8.11.2 and also say the same behaviour for this particular item. 

      If it continues to be a problem, could you DM me and we can coordinate a bit more debugging work.

      I have to confess that I tried to DM you, but I didn't find where is that functionality in this page. Can you initiate the DM?