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ecerulm's avatar
ecerulm
New Contributor
28 days ago
Solved

Failed to copy secret reference

When I right-click on a password and choose "Copy Secret Reference" , 1Password complains with "Failed to copy secret reference"  at the bottom of the screen

This happens on this particular entry, I tried a couple other Logins and I can Copy Secret Reference just fine. 

So what can cause this "Failed to copy secret reference" ? 

I'm using 8.11.1 on macOS Sequoia 15.5

troubleshooting
  • ecerulm's avatar
    ecerulm
    19 days ago

    I just want to share that I raised a ticket with 1Password support and in summary they said:

    This is a known issue I can see that has been raised with the development team and we're currently investigating to better understand the root cause of the issue.
    ....
    While we don’t have a specific timeline for a resolution just yet, this issue is on our radar, and we’re hopeful it will be addressed in the near future.

    And for future context I have the same issue if I duplicate the item and try to Copy Secret reference on that duplicated item, even after renaming it to test , deleting all the attributes and tag except "password", and changing the password to "aaa", etc. 

    In other words I stripped that item to the barebones and I still had the issue so for me it looks like the issue it's not related to the name of item, the name of the attributes/fields or the contents of the attributes/fields.

4 Replies

  • ecerulm's avatar
    ecerulm
    New Contributor
    19 days ago

    I just want to share that I raised a ticket with 1Password support and in summary they said:

    This is a known issue I can see that has been raised with the development team and we're currently investigating to better understand the root cause of the issue.
    ....
    While we don’t have a specific timeline for a resolution just yet, this issue is on our radar, and we’re hopeful it will be addressed in the near future.

    And for future context I have the same issue if I duplicate the item and try to Copy Secret reference on that duplicated item, even after renaming it to test , deleting all the attributes and tag except "password", and changing the password to "aaa", etc. 

    In other words I stripped that item to the barebones and I still had the issue so for me it looks like the issue it's not related to the name of item, the name of the attributes/fields or the contents of the attributes/fields.

  • ecerulm's avatar
    ecerulm
    New Contributor
    27 days ago

    I can "construct" the secret references myself by using 

    op item list --tags xxx # get the ID /UUID of the item

op read "op://MyVaultName/<UUID>/password"

    or by using "Copy Private Link" and getting the Vault id (v=XXX) and the item ID (i=XXXX) from the links and use that to 

    op read "op://<vaultid>/<itemid>/password"


    But I would like to know why I can't just use "Copy Secret Reference" for this particular item. 

    • 1P_Phil's avatar
      1P_Phil
      Icon for Moderator rankModerator
      27 days ago

      Hi ecerulm​ ,

      Thanks for sharing this with us.  First thing I noticed is that your 1Password is out of date. Could you please update and try this again?

      We are currently on "1Password for Mac 8.11.4 (81104027)"

      If it continues to be a problem, could you DM me and we can coordinate a bit more debugging work.

      Thanks!
      Phil

      • ecerulm's avatar
        ecerulm
        New Contributor
        26 days ago

        Hi 1P_Phil​ , I upgraded today to 1Password for Mac 8.11.4 (81104027) and it's still the same error "Failed to copy secret reference",  I also tried on a different computer  yesterday on 1Password for Mac 8.11.2 and also say the same behaviour for this particular item. 

        If it continues to be a problem, could you DM me and we can coordinate a bit more debugging work.

        I have to confess that I tried to DM you, but I didn't find where is that functionality in this page. Can you initiate the DM?