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alexgreyhead1's avatar
alexgreyhead1
New Contributor
5 months ago
Solved

Mac client v8.10.80 released June 10 2025 is painfully slow

Since the 8.10.80 update on June 10th, the Mac app on Apple Silicon is painfully slow - the app takes around 30 seconds to respond when switching to it from another app, and when it starts responding...
  • 1P_Dave's avatar
    5 months ago

    Hello alexgreyhead1​! 👋

    I'm sorry that 1Password is slow on your Mac. We've received other reports of this behaviour and, after investigating, it was found that customers who are running into recent performance issues with the 1Password for Mac desktop app were all using the Intel-based version of 1Password on an Apple Silicon Mac. 

    Our team can help verify that you're affected by this issue and then help you move over to the correct version. If you're not affected then they can investigate further. Please create a diagnostics report from your Mac:

    Send a diagnostics report (Mac)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/developers/mac-client-v8-10-80-released-june-10-2025-is-painfully-slow/157772
    • Your forum username: Alexgreyhead1


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave