Forum Discussion

noeljackson's avatar
noeljackson
New Contributor
3 months ago

macOS 26 beta browser extension very slow to open

I'm running macOS 26 developer beta and the 1Password browser extension takes ~15 seconds to open and it doesn't stay unlocked no matter what my permissions are. Is anyone else having this problem?
browser extension
macos
troubleshooting
1P_Phil's avatar
1P_Phil
Icon for Moderator rankModerator
3 months ago

Hi noeljackson​ ,

Thanks for the feedback. I'll pass this along to the team, but to set your expectations. There likely won't be a fix until after OS26 comes out.

Regards,
Phil

  • noeljackson's avatar
    noeljackson
    New Contributor
    2 months ago

     This is still happening to me. It's very slow to open and it always locks itself.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      noeljackson​ 

      I'm sorry that you're still seeing the issue. I don't believe that we've received other reports recently of this issue occurring with macOS Tahoe so we'll need to investigate what's happening on your device a little more. I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

      Send a diagnostics report (browser extension)

      Attach the diagnostics to an email message addressed to support@1password.com

      With your email please include:

      • A link to this thread: https://www.1password.community/discussions/developers/macos-26-beta-browser-extension-very-slow-to-open/161630
      • Your forum username: noeljackson


      You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

      -Dave