Forum Discussion
Ongoing Issues with 1Password & GitKraken Integration – Frequent Unlock Prompts
ModeratorThank you for following up. I see that my colleague sent you a reply via email back on May 30th with some steps that he'd like you to try in order to shed more light on the issue that you're running into. I recommend following up in that support ticket so that the team can investigate this further.
If you don't see the email then check your Spam/Junk folder, it might have landed there.
-Dave
Hi1P_Dave
Thanks for your recommendation. I’m not sure if you stay appraised with your colleagues, but I did reply to him on the 30th, and we exchanged a few emails actually before we concluded that it was GitKraken and he’d suggested trying to reset the App which we did without much avail. I don’t think it’s an issue that can be fixed by adjusting a setting, I think it’s something your team may need to investigate, you should still have all the log files I’ve sent over.
- 1P_Dave
Thanks for the reply. I recommend that you continue the conversation over email since I don't have access to your logs here in the public forum. One of my colleagues will send you another email soon.
Since we have a communications channel open via email, I'll close this thread to avoid duplicating efforts.
-Dave
