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davmav
New Contributor
6 months ago

Ongoing Issues with 1Password & GitKraken Integration – Frequent Unlock Prompts

I wanted to follow up on an issue I raised recently in another community post (link here). I’ve also reached out to 1Password support, but the problem is still unresolved. I’m experiencing a persist...
macos
troubleshooting
davmav's avatar
davmav
New Contributor
6 months ago

Hi1P_Dave​ 

Thanks for your recommendation. I’m not sure if you stay appraised with your colleagues, but I did reply to him on the 30th, and we exchanged a few emails actually before we concluded that it was GitKraken and he’d suggested trying to reset the App which we did without much avail. I don’t think it’s an issue that can be fixed by adjusting a setting, I think it’s something your team may need to investigate, you should still have all the log files I’ve sent over.

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1P_Dave
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6 months ago

davmav​ 

Thanks for the reply. I recommend that you continue the conversation over email since I don't have access to your logs here in the public forum. One of my colleagues will send you another email soon. 

Since we have a communications channel open via email, I'll close this thread to avoid duplicating efforts. 

-Dave