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StandUp1111's avatar
StandUp1111
New Member
7 hours ago

the "open" balloon doesn't do anything

Though I'm logged in to 1Password and the extension (using safari) clicking on the balloon or the icon has no effect.  It ought to fill the password (and log in, where the field asks for it.  Why isn't it doing that?

1 Reply

  • Hi StandUp1111​,

    To help me better understand what may be occurring, I'd like to ask a few questions if you don't mind:

    • What version of Safari are you using?
    • Does the issue persist after you fully restart Safari?
    • If you right click the 1Password icon in your Safari's toolbar and select Settings, what status do you see beside the "Integration status" setting in the "General" section? Does it say [Status: Connected 🟢] or do you see another status?

    Looking forward to your reply!