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Naxterra's avatar
Naxterra
Dedicated Contributor
19 days ago
Solved

1Password Switch page not working

As title says https://chat.1passwordservices.com/switch link is not working. It says Please enable Javascript or turn off any ad blockers to load this page. but I already disabled adblockers on my browsers (tried with Brave and Firefox) but still it is popping up.

Please fix this. 

community feedback
  • 1P_SimonH's avatar
    1P_SimonH
    18 days ago

    Hi Naxterra​,

    Thanks for reporting this! I was able to replicate the issue and have shared your experience for further investigation by the relevant team.

    If you'd still like to take advantage of the switch offer, you can email support+switch@1password.com and we'll get you taken care of.

3 Replies

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  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hi Naxterra​,

    Thanks for reporting this! I was able to replicate the issue and have shared your experience for further investigation by the relevant team.

    If you'd still like to take advantage of the switch offer, you can email support+switch@1password.com and we'll get you taken care of.

    • Naxterra's avatar
      Naxterra
      Dedicated Contributor
      18 days ago

      Sure, I will do that. Thank you very much.

  • AJCxZ0's avatar
    AJCxZ0
    Bronze Expert
    19 days ago

    It's an amateur and unhelpful message much like "delete your cookies".

    With my filtering, the page is blocked from loading content from js.driftt.com and sentry.io, both of which are likely needed for the page to function and results in the same message. Blocking Scott Helme's report-uri.com won't affect the page. You can try looking up the names in both your local name service and one offering unfiltered resolution such as as Quad9's 9.9.9.10.

    ```
    $ host js.driftt.com
    js.driftt.com has address 0.0.0.0
    js.driftt.com has IPv6 address ::

    $ host js.driftt.com 9.9.9.10
    Using domain server:
    Name: 9.9.9.10
    Address: 9.9.9.10#53
    Aliases: 

    js.driftt.com is an alias for dl7g9llrghqi1.cloudfront.net.
    dl7g9llrghqi1.cloudfront.net has address 18.160.18.33
    dl7g9llrghqi1.cloudfront.net has address 18.160.18.68
    dl7g9llrghqi1.cloudfront.net has address 18.160.18.96
    dl7g9llrghqi1.cloudfront.net has address 18.160.18.4
    ```

    The image hosted on driftt.imgix.net fails to load because it violates the Content Security Policy.

    Also, https://chat.1passwordservices.com/ is 404.