Forum Discussion

mkhoatd's avatar
mkhoatd
New Contributor
6 months ago

Can't login to https://www.1password.community from Safari

Got this error

 

Unexpected error
Please try refreshing the page and submitting again.

community feedback

6 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    6 months ago

    mkhoatd hege,

    I'm sorry you aren't having a smooth login experience with the 1Password Community!

    Would you each be able to share screenshots of the error message you're getting? Please be sure no sensitive information is visible in the screenshet.

    mkhoatd are you seeing this on Mac OS, iOS, or iPadOS?

    • mkhoatd's avatar
      mkhoatd
      New Contributor
      6 months ago

      I'm seeing it on MacOS

      You should be able to reproduce it with stock MacOS 15.4 24E248 running inside a VM

      • Mirv's avatar
        Mirv
        Super Contributor
        6 months ago

        I get the problem too. (There are other problems with this web site such as every time I type a character in this window the screen scrolls to be the bottom and  it's really annoying to see what I am typing!!).  Anyway I found out that if you turn Content Blockers off for this page using the Website Settings from the little icon in the address bar, the problem will go away. This problem happens for me in both Safari and Firefox on the Mac. It does not happen on my iPad. I have also reported this by email to mailto:community@1password.com and have ticket ID JVR-86362-956.

  • hege's avatar
    hege
    Occasional Contributor
    6 months ago

    Yup, I have had this happening quite often too. I've had it on my iPad and Mac, both running Safaris.