Forum Discussion

Dedicated Contributor

5 months ago

Solved

E-mail notification improvement

Flagged before in another post as a reply, but for 1P_Blake or 1P_SimonH or 1P_Timothy please address at least a topic for which these notifications are send:

community feedback

experience

4 Replies

1P_SimonH
Community Manager
5 months ago
Hi Tom,

Thanks for the tag! This isn't something we can configure in the community platform, but the team agrees that the notification emails would benefit from additional information. I'll submit a feature request to see if we can get this improved!
- AJCxZ0
  Bronze Expert
  5 months ago
  Please be sure to request that all email Subject lines are changed to include the topic title, rather than every one being the useless Subscription Update on 1Password Community or New accepted solution on 1Password Community (with no meaningful content in the message).
  Proper email headers to enable correct threading, prepending "Re: " to follow-ups, removing the pointless "Hi [Me], [Name] posted a new topic on MM-DD-YYYY HH:MM [A/P]M"* and horizontal rule leaving just the actual content, etc. would be nice, too.
  *[Not a complaint about locale- and preference-ignorant date formats, but...]
  - 1P_SimonH
    Community Manager
    5 months ago
    Hi AJCxZ0,
    
    I've added your request — great suggestions!

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Flagged before in another post as a reply, but for 1P_Blake or 1P_SimonH or 1P_Timothy please address at least a topic for which these notifications are send:

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Flagged before in another post as a reply, but for or or please address at least a topic for which these notifications are send:

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E-mail notification improvement","moderationData":{"__ref":"ModerationData:moderation_data:153945"},"body":"

Hi Tom,

Thanks for the tag! This isn't something we can configure in the community platform, but the team agrees that the notification emails would benefit from additional information. I'll submit a feature request to see if we can get this improved!

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Please be sure to request that all email Subject lines are changed to include the topic title, rather than every one being the useless Subscription Update on 1Password Community or New accepted solution on 1Password Community (with no meaningful content in the message).

Proper email headers to enable correct threading, prepending \"Re: \" to follow-ups, removing the pointless \"Hi [Me], [Name] posted a new topic on MM-DD-YYYY HH:MM [A/P]M\"* and horizontal rule leaving just the actual content, etc. would be nice, too.

*[Not a complaint about locale- and preference-ignorant date formats, but...]

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Hi AJCxZ0,

I've added your request — great suggestions!

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