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Quo_Vadis's avatar
Quo_Vadis
New Contributor
19 days ago
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Fake email from 1Password?

Hi,

Received an email from 1Password today 05 May 25 advising to update my Linux before 16 May 25.  Here's the thing. I've used 1Password since version 3, stand-a-lone software. No cloud. 

I've NEVER received an email from 1Password. So this is unusual. 

No where can I find guidance for a possible phishing email. 

So here I am asking for the info to forward this email so I can find out if it is legit. 

Why isn't there a confirmed process that if emails are sent, all of your customers know the email is a true email from 1Password? 

Please advise where I am to send an email that might be a scam, fake, fraud etc. 

Thank you

 
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  • 1P_SimonH's avatar
    1P_SimonH
    19 days ago

    Hi Quo_Vadis​,

    Thanks for your diligence in checking on this email's legitimacy! I can confirm that this is a legitimate email from 1Password. 

    If folks ever have doubts about whether an email is from 1Password, you can email abuse@1password.com to confirm with a member of our team. We also have this page that lists the domain names we send email from, to help confirm their provenance.

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  • Quo_Vadis's avatar
    Quo_Vadis
    New Contributor
    18 days ago

    Ok. Thank you for taking the time to reply. 

    Perhaps, this type of information can be released on a “Here’s what is important folks!” Email  

    Security update emails will most definitely be read. 

    All the best.

    Tom

  • Quo_Vadis's avatar
    Quo_Vadis
    New Contributor
    18 days ago

    Furthermore,

    I’ve confirmed again, just now, the address for the 1P repository is true and correct. 

    • 1P_SimonH's avatar
      1P_SimonH
      Icon for Community Manager rankCommunity Manager
      18 days ago

      Hi Quo_Vadis​,

      That's perfect you're running 8.10.75! That's the latest version, excluding betas, so that would explain why no updates are showing up. You should be all set and don't need to take any action — 8.10.75 has the new Linux public key that the original email referred to. 

  • Quo_Vadis's avatar
    Quo_Vadis
    New Contributor
    18 days ago

    Thanks SimonH. 
    I appreciate the reply. However the email says to update. But 1P Linux won’t update unless there is a legitimate update. There is none currently. 
    I checked the resource through my package manager and it states I have the latest update. Same on LMDE 6, MX Linux XFCE and KDE flavors. 
    Having only used Linux for three or so years, the only option I know is to uninstall completely. 
    Any thoughts would be appreciated. 

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hi Quo_Vadis​,

    Thanks for your diligence in checking on this email's legitimacy! I can confirm that this is a legitimate email from 1Password. 

    If folks ever have doubts about whether an email is from 1Password, you can email abuse@1password.com to confirm with a member of our team. We also have this page that lists the domain names we send email from, to help confirm their provenance.