It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Solved
new community forums sorely lacking
I am dismayed at the new Community forums here. Absolutely terrible for browsing or frequent interaction. It shows a mere 5-10 topics at a time, with no option for a more compact view that presents m...
Hey Araxia!
I really appreciate you taking the time to share your thoughts. I hear you — adjusting to a new forum setup can be frustrating, especially when it impacts how you browse and engage.
While the layout is different from the previous system, I wanted to highlight a couple of ways to help navigate more efficiently:
- You can filter conversations by keyword using search or sort by platform or interest using tags to surface relevant discussions faster.
- If you’re looking to track new replies to discussions, or even new post themselves, following threads or categories can help.
That said, I completely understand the pain points you’ve raised, especially around having to click “Show More” repeatedly and losing your place upon refresh. Not being able to seamlessly pick up where you left off isn’t ideal, and I’ll make sure this feedback is shared with the team.
- You can filter conversations by keyword using search or sort by platform or interest using tags to surface relevant discussions faster.
I too find this new forum frustrating. It's too bad so much effort went into the transition without asking the community for input/feedback first. Not only is there a cost in the development time and effort, but now there's the lingering cost of moderators' and users' time trying to utilize the system; (as well as the cost in user satisfaction).
The sad thing is that we'll likely have to live with this for years. The cost to reimplement it again, is a loss of time that is better spent on other feature and fixes.
You have a whole community of talent and experience to tap into here. I'd recommend you utilize it.
(Best regards to the moderators here that have to deal with this.)
