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1241 TopicsUnable to create and save a passkey in Costco android app
I am getting the error message when trying to create a passkey in the Costco android app on my Samsung S22 Ultra phone: "Unable to save passkey. For security reasons, 1Password did not save this passkey. The associated URL for this passkey does not match the selected app."Solved697Views6likes14CommentsBiometric unlock not working: That didn't work. Check your password and try again
Hello!, I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, but once I close the app or lock it, re-opening causes the same issue.| I will also note it is also refusing any of my MFA keys, only takes MFA via OTP. I am able to use my biometrics on 3 different applications, MFA keys via firefox. Issue: Biometric logins keep failing, and app keeps asking for MFA every time I enter master password. Error: "That didn't work. Please try again." Note: app does not allow attempting again, only allows master password. Troubleshooting: - Cleared all local storage and logged in again. Nofix. - Cleared all local storage, removed app, downloaded fresh, and logged back in. Nofix - Phone reboot. Nofix - In Settings>Security set: Confirm account: Every 30 days Lock mobile app on exit: Never Lock mobile app when device locks: Disabled - Locked device, entered master password, locked again, prompted for biometrics. Fails/nofix. - Set to password only (no biometrics). Works, no MFA prompt - Set to device unlock. Also fails? - Obtaining and sending diagnostics logs App info: App version 8.10.64 81064007 on Production Channel Device info: Motorola Razr 2024 Android 14 U3UCS34.63-88-12-3Solved935Views2likes40CommentsAutofill suggestions only show "Open 1Password"
Dave, I've noticed something new over the last few days. Autofill is still working, but sites that used to prompt with specific logins now prompt only with "open 1password". It works to choose that, but takes extra steps. I am not certain yet if it is all sites, but i dont think I have seen the usual prompt since this started. This is from seeclickfix.com Thanks Shawn113Views2likes8Comments1Password is not respected as the default passkey manager on Android
Google Pixel 8 Pro Android 16 1Password for Android 8.11.6 Today, I decided it was the day to setup Passkeys across the supported website/services. Started 1Password for Android - > Watchtower and selected uber.com. Went to the suggested URL after tapping "Use Passkey". URL went to https://account.uber.com/passkeys. Logged in. Was presented the Passkeys page for Uber. Tapped + Create a passkey. Tapped Create a passkey at the popup dialog. Bam! Google Password Manager pops up asking if I would like to create a passkey to sign in to account.uber.com. Cancelled. I remembered doing this already so I went to the following places to check settings. Chrome -> ... -> Settings -> Google Password Manager -> Settings. Checked the following; Offer to save passwords (disabled), Automatically create a passkey to sign in faster (disabled), Auto sign-in (disabled). Chrome -> ... -> Settings -> Autofill Services. Checked Autofill using another service (Enabled). Tapped Android Settings and this is the 3rd place I check next. Alternatively, I can get to it by navigating as per point 3. Android Home Screen -> Settings -> Passwords, passkeys and accounts -> 1Password (Preferred service) - Enabled. Additional services: Microsoft Authenticator (disabled), Google (disabled). Can you put in checks in place please so this doesn't happen? If Google is doing something naughty, can you please work with them to resolve this? Please? Besides this, my experience on Android has been a mixed bag. Some login prompts, 1Password will have no issues popping up offering to autofill. But the MAJORITY of apps and websites, 1Password Autofill simply doesn't do enough. I have to jump back and forth to copy and paste passwords. Please let me know how I can help you folks resolve this.Solved368Views2likes10CommentsOngoing Autofill Issues on Android
Hi, I've been a long-time user of 1Password, and up until recently, the experience has been excellent. However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected. Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success. As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating. I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing. This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable. Please look into this—it really needs to be addressed. Thanks.4KViews8likes50CommentsRecent autofill issues on Android and iPadOS
I've been a proud 1Password customer for many years, and it's the first thing I suggest people use if they ask about a password manager. But to me it seems that as 1Password has expanded to focus more on business/enterprise customers, the core of the product has really started to suffer. It simply doesn't work nearly as well as it used to. Three examples come to mind, all on mobile: On Android, specifically a OnePlus 13 phone, it fails to trigger in Chrome probaby 80% of the time. It simply doesn't offer itself as an auto-fill option above the keyboard. Yes, it's configured to do so. On Android, a Pixel 9 Pro phone, I have to go into the stand-alone product quite often because (I think) web sites aren't using form fields that 1Password can recognize. This happens often on sites such as The Verge where they ask for email and password as seperate form fields, one after another. This is very common now, so why doesn't 1Password support this better? When I use it in Edge on iPadOS 26, on many web sites, 1Password triggers, but then doesn't put anything into the form fields until I tap into the form then the username and password suddenly appear. If I press submit before tapping into the form field, it will fail. I will say, however, that I am glad the macOS desktop client works so well, and the Edge extension also works well. It's really mobile where things seem to not be getting enough attention...98Views0likes3CommentsFeature Request: Autofill Activity Log to Track
I have two important security feature requests that would significantly help protect users from unauthorized charges and fraudulent activities: Request 1: Autofill Activity Log In our non-secure internet environment with millions of phishing sites, credit cards are at constant risk. I would like to request a simple but necessary feature to log all autofill activities. This log should track: - Which account/website received autofilled data - What type of data was filled (credit card, personal info, etc.) - When the autofill occurred When users wake up with unauthorized credit card charges, they could check this log to identify exactly where their card information was entered. This would be invaluable for investigating fraudulent transactions and understanding how their data was compromised. Request 2: Enhanced Security Safeguards (1Pass) I also request that 1Password implement stronger security guards that can: - Detect and warn users if a site appears to be phishing - Verify that card forms are contained within authorized iframes and not in suspicious containers - Alert users when data collection might be happening on unverified forms - Prevent autofill on suspicious or unverified payment forms These two features would provide users with both accountability (knowing where their data went) and protection (preventing accidental submission of data to malicious sites). This would be a significant step forward in browser security and payment protection.5Views0likes0CommentsPasskeys stopped working last week - Samsung S25 Ultra
Passkey works on desktop and worked for about 1 year on mobile. However, from last week it stopped working, with Google saying that no passkey was found. Tried changing the settings on "passkeys" off 1password and back to one password and settings on Google Play's password manager... No success.Solved116Views3likes6Comments"No available sign-in for HealthEquity": passkey not found on Android
This looks like a new issue within the last few days, because it used to work. 🤷🏼♂️ When you log in to the HealthEquity app on Android, it can no longer find the appropriate passkey in 1Password. So you're effectively locked out if you use 1Password & Android. The error message, which now pops up instead of the 1Password "tap passkey to login" button, is: No available sign-in for HealthEquity Sign in another way. If you have a passkey for HealthEquity saved on another device, you can use it by scanning this QR code with the device where the passkey is saved. I'd add a screenshot, but HealthEquity doesn't allow screenshots. 1Password is unlocked and open on the Android device The same passkey, stored in 1Password, works for login via desktop/web browser Have tried rebooting phone, force-stopping and re-opening apps, etc.: no change Does anyone on iOS has the same problem?68Views2likes5CommentsAbility to use Sign in With ANY type of login
It would be really helpful if there was a way to use the Sign in With option with ANY type of login entry - not just Google, Amazon, X, Microsoft, and a couple of others. If I have entries for various internal resources that all use the same login credentials, it would be nice to point them all to a single login entry and then only have to update that single point to inherently update all of the ones using it.8Views0likes0Comments