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device trust
7 TopicsRequest for Zen Browser communication to app Support in 1Password (linux)
The 1Password browser extension cannot connect to the 1Password desktop application when using Zen Browser, despite native messaging being correctly configured. This results in fingerprint and other quality of life not working on Zen. The connection fails because 1Password's BrowserSupport binary rejects Zen as an "UnknownBrowser". - OS: Linux (Arch-based) - 1Password: Version 8.x (Linux desktop app) - Zen Browser: Version 1.16.3b (Firefox-based, using Gecko 143.0.4) - Extension ID: `{d634138d-c276-4fc8-924b-40a0ea21d284}` (1Password extension version 8.11.12.27) 1. : The native messaging host configuration (`com.1password.1password.json`) is correctly placed in all standard locations: - `~/.mozilla/native-messaging-hosts/` - `/usr/lib/mozilla/native-messaging-hosts/` - `~/.zen/native-messaging-hosts/` 2. When the 1Password extension in Zen attempts to connect, the BrowserSupport binary IS successfully invoked with the correct parameters. 3. **Failure Point**: The BrowserSupport binary immediately returns: ```json {"type":"Notification","content":{"type":"BrowserVerificationFailed","content":"UnknownBrowser"}} ``` Exit code: 1 4. The BrowserSupport binary appears to have a whitelist of supported browsers and doesn't recognize Zen Browser's identity, despite Zen being a Firefox-based browser. Please consider adding Zen Browser to the list of supported browsers in 1Password's BrowserSupport binary. The browser's application identifier is: - **Name**: Zen - **RemotingName**: zen - **Application ID**: `{ec8030f7-c20a-464f-9b0e-13a3a9e97384}` If you need any additional technical details or testing assistance for Zen Browser support, I'd be happy to help provide that information. NB! Fingerprint works fine on Firefox on the same machine. Just not on Zen, because apparently "unknown browser" on your side. Also I am not sure, but its possible same issue occurs on MacOS(too lazy to test)Solved30Views0likes4CommentsHelp with 1Password SSO Unlock Across Multiple Desktops
Hi, I’m looking for some assistance with 1Password in a small office environment (around 45–50 desktops) that runs Hybrid AD. We’ve enabled Unlock with SSO, and it works fine on a user’s first workstation. However, when the same user signs in on another workstation, 1Password prompts them to transfer their encryption key. The challenge is that our users often move between desktops throughout the day depending on their work schedule. This constant key transfer prompt is disruptive. Is there a way to disable this key transfer requirement or a recommended best practice to allow seamless use of SSO across multiple desktops? Thanks in advance for any guidance!70Views0likes5CommentsIssue re-instating employee
Hello, We provision 1Password from AD. We had a user resign and return shortly after. We had not wiped their device so we returned it to them. They were removed and re-added to the group we use to control who gets invited and their account and profile look normal on the 1Password admin console. We initiated a recovery which they completed. Upon trying to sign-in they are prompted with the message: This device was deauthorized. You will need to re-enter your Secret Key and sign in again. We have not encountered this before nor can we figure out how to re-authorize the device. The used does not have their original Secret Key.34Views0likes3Comments1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?301Views1like8CommentsResearch opportunity: Help shape the future of 1Password + gift card for your time
Hey 1Password community 👋 Our team is running 1:1 research interviews with current 1Password Business customers, and we’d love your insights. We’re especially interested in hearing from folks using the 1Password Enterprise Password Manager (with or without 1Password Device Trust or Trelica by 1Password), and who are involved in managing access, identity, and device posture at their company. Our goal with this research is to better understand how access is managed in the real world, especially in places where SSO, IdPs, and MDMs may not reach. Your feedback will directly influence how we evolve our products and features going into 2025. Who we’re looking for: Admins, IT, or Security leads at companies with 500–3,000 employees in North America, Europe, or Australia Decision-makers, or those with hands-on experience managing access tools Current users of 1Password Business and/or Extended Access Management What to expect: A 60-minute live interview Flexible scheduling between August 4th and 15th A $100 gift card from popular retailers as a thank-you We only have 10 slots available, so if you’re interested, please fill out this short screener survey. Thanks for being part of the community, we’re excited to learn from you!56Views1like0CommentsUnable to recover account frozen from unsubscribed family.
Dear 1Password Team, I would like to escalate a serious issue regarding the recovery process that seems quite illogical and leaves users like me stuck without any viable solution. I was previously part of a Family plan on 1Password. After some time, the Family owner unsubscribed from the plan, and as a result, I was automatically logged out from all browsers. When I tried to log back in via the web, I received an error stating that my user account has been deleted. However, I still have access to my 1Password app on my iPhone where my data and vaults are still present — though marked as frozen. I attempted to generate a recovery code and followed the recovery procedure, but it ultimately failed. Now, as I am registering for a new Family plan, I find myself completely blocked from transferring or recovering my existing data, even though: My account and vault data still exist and are fully accessible on my iPhone. The app still recognizes my previous vault but simply locks new changes because of the frozen state. There is no official option to link this existing local data to my newly subscribed Family account. I find it quite unreasonable that the system offers no migration or recovery path despite the fact that my data is intact and accessible on my device. In effect, I am being forced to lose all my stored information and start over, solely because the previous Family owner unsubscribed. This creates a highly frustrating user experience and puts user data at unnecessary risk of loss. I believe 1Password should have a better solution for such scenarios — at the very least, provide a way to re-activate or migrate frozen local vaults into a new subscription. Please escalate this issue to your technical or product team. I look forward to your assistance and hope a reasonable solution can be provided. Thank you.35Views0likes1CommentQ2 2025: 1Password Security Spotlight & Roadmap Review
Hey everyone 👋 Thanks for joining us for our Q2 Security Spotlight and Roadmap Review — our quarterly look at what’s new (and what’s coming next) in 1Password. 🔍 In this session, we covered: The top 3 access management challenges today: Application sprawl Device sprawl Identity sprawl Real-world use cases for 1Password Extended Access Management New features like device posture enforcement across web apps – whether they’re behind SSO or not. Upcoming support for AI agents 🎙️ Your speakers: Marc von Mandel – Director, Solutions & Channel Product Marketing Evan Sandhu – Product Marketing Associate Marc and Evan will be keeping an eye on this thread over the next few days and jumping in to answer questions. Feel free to tag them directly! 💬 Have a question? We’d love to hear it. Whether you’re looking for more context, curious how something might apply to your setup, or have ideas to share — post them below. We’re all ears. Thanks again for being part of the 1Password Community!606Views0likes6Comments