1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?23Views1like1CommentUnable to recover account frozen from unsubscribed family.
Dear 1Password Team, I would like to escalate a serious issue regarding the recovery process that seems quite illogical and leaves users like me stuck without any viable solution. I was previously part of a Family plan on 1Password. After some time, the Family owner unsubscribed from the plan, and as a result, I was automatically logged out from all browsers. When I tried to log back in via the web, I received an error stating that my user account has been deleted. However, I still have access to my 1Password app on my iPhone where my data and vaults are still present — though marked as frozen. I attempted to generate a recovery code and followed the recovery procedure, but it ultimately failed. Now, as I am registering for a new Family plan, I find myself completely blocked from transferring or recovering my existing data, even though: My account and vault data still exist and are fully accessible on my iPhone. The app still recognizes my previous vault but simply locks new changes because of the frozen state. There is no official option to link this existing local data to my newly subscribed Family account. I find it quite unreasonable that the system offers no migration or recovery path despite the fact that my data is intact and accessible on my device. In effect, I am being forced to lose all my stored information and start over, solely because the previous Family owner unsubscribed. This creates a highly frustrating user experience and puts user data at unnecessary risk of loss. I believe 1Password should have a better solution for such scenarios — at the very least, provide a way to re-activate or migrate frozen local vaults into a new subscription. Please escalate this issue to your technical or product team. I look forward to your assistance and hope a reasonable solution can be provided. Thank you.23Views0likes1CommentQ2 2025: 1Password Security Spotlight & Roadmap Review
Hey everyone 👋 Thanks for joining us for our Q2 Security Spotlight and Roadmap Review — our quarterly look at what’s new (and what’s coming next) in 1Password. 🔍 In this session, we covered: The top 3 access management challenges today: Application sprawl Device sprawl Identity sprawl Real-world use cases for 1Password Extended Access Management New features like device posture enforcement across web apps – whether they’re behind SSO or not. Upcoming support for AI agents 🎙️ Your speakers: Marc von Mandel – Director, Solutions & Channel Product Marketing Evan Sandhu – Product Marketing Associate Marc and Evan will be keeping an eye on this thread over the next few days and jumping in to answer questions. Feel free to tag them directly! 💬 Have a question? We’d love to hear it. Whether you’re looking for more context, curious how something might apply to your setup, or have ideas to share — post them below. We’re all ears. Thanks again for being part of the 1Password Community!249Views0likes6Comments