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56 TopicsSuggestions for helping older folks get used to 1Password
Hi all! Congrats to the 1Password team for kicking off this new platform! I've been struggling to get my parents used to the workflow around using 1Password, and all of the important qualifiers: using passwords only once, saving a password each time they create one, using 1Passwords password generator. Wondering if y'all have any tips and tricks for making 1Password particularly useful for tech-averse or elderly users. Their main devices are ipads. Thanks in advance!106Views0likes2CommentsKeyword search with 'create new item' being wonky
So this is just a small thing I've been battling for a little while, not sure if a bug or by design. When I go to create a new item via the 1password app on MacOS, specifically an API key entry, I always search for API to get the template, because that's in the title of the credential I want to create so I assume that will get me there. When I search for API, the API credential option does not show up. But when I search key, THEN it shows up as on option. Even if you search for the exact asset by name, it still doesn't show up So I thought that maybe I was using this wrong or searching for what I wanted incorrectly, But if I search credit then credit card shows up no problem. Same thing for Identity So I guess this is a bug report, but maybe a feature request, but maybe 'i might be doing something wrong'? Thanks XD4Views0likes0Comments1Password extension unusable in Safari on Mac
Running Tahoe 26.3.1 on my MacBook Air with 1Password for Mac 8.12.8 installed and filling in logins on websites in Safari is absolutely atrocious. It seems to work about 10% of the time. When I attempt to fill login forms, I will click the extension icon in Safari and it will either not load, load a broken box, or take 25 seconds to load. WHAT IS GOING ON?! I have perused the community and tried all the "solutions." I have uninstalled the extension and reinstalled it dozens of times. I switched to 1Password because it was bulletproof. But now it is the least reliable item in my stack. The downfall of this app should be studied. Just absolutely sad.118Views2likes9CommentsiOS 26.2 AutoSave Incorporation Possibility?
Recently, other password managers like NordPass have https://nordpass.com/blog/nordpass-ios-update-notes/#nordpass-4101-latest, which acts the same way the 1Password Browser Extension does, where it automatically saves login info upon logging into an app or website. In theory, 1Password should be able to mimic this capability, correct? It's only available on iOS 26.2 and above, but this capability SHOULD make the hassle of saving passwords & logins on iOS & iPadOS practically non-existent. I've seen that in the https://releases.1password.com/ios/beta/#1password-for-ios-8.12.6-31, there was a patch note that read... It’s now easier to generate and save passwords when you use Autofill. ...but that doesn't specify whether autosave is incorporated yet or not, and the Testflight beta is at full capacity, so I wanted to see if I could possibly get some clarification.52Views0likes2CommentsWatch Tower and ignores for 2FAs plus ignored Passkeys??
I need another item clarified. When I check my score in Watch Tower, I see about 14 items that were not set up for 2FA. It is now down to 8, but all I did was ignore. The reason being that I have Passkeys for some of these. Then choosing to ignore is ok and should raise the Watch Tower score, correct? The other part is more concerning. I have a Passkey for a Google account, yet Watch Tower is listing that Google account as a Passkey possible. Should I just ignore and take this as SOP? Seems odd that I try to login to my GMAIL and it lists possible Passkeys, yet Watch Tower says that account has a Passkey available - like I never created one. This is just one example and I have screenshots of both the Passkeys in 1PW and showing the Passkeys available for me for Google accounts.14Views0likes0CommentsSaving login credentials in iOS apps
How does 1pw pick up the pw creation when signing up in an app? I know it does well with website logins but many apps I have to generate a pw and save as a new login. 1pw won’t pick it up and run with it like browser/site creations. Is it something I’m not doing right? My assumption is that apps are much harder for 1pw to see on my iOS phone. Versus sites that the Edge extension sees about all the time.Solved72Views0likes2Commentssales contact
I would like to purchase a business account for my small business (just two people - I currently have a family account). The options online are "try 14 days free" or "contact sales". When I go to contact sales, it has me fill out a form. I have filled out the form twice in the last month and have not heard anything back. There is no phone or email to contact 1password. How do I actually purchase the business account?50Views0likes1Comment