The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma - Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened. From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond. A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage. 1Password Version: 1Password for Mac 8.10.16 (81016047) Extension Version: 2.15.1 21500107, on STABLE channel OS Version: 13.6 (22G120) Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)

First let me say I am a long time user of 1Password and I love this product - at least I did until Apple released profiles for Safari. Since then my frustration has been mounting. I am sorry but scrolling through this thread, all I am hearing is: 1) Thank you for posting on this forum 2) Sorry for the inconvenience 3) Please send us your logs over and over again. Not one post provides any indication that 1Password understands the issue, has developed a workaround or is working on a fix. If you keep providing canned responses and don't offer any advice on how to fix things, people will just stop telling you about their issues and start looking for alternatives. Is there any chance you could acknowledge that all these folks might be onto something and that relief is on the way? Thanks, Chip

Hey @powermacG5, I'm sorry for the trouble you are having with 1Password in Safari. Our team are currently investigating some problematic behaviour when it comes to profiles in Safari. Could you possibly grab some logs for us so we can take a closer look at what is happening? Here's how: The extension console log: https://support.1password.com/cs/extension-console-log/ A diagnostics report: https://support.1password.com/diagnostics/ Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

My typical use case is to have multiple Private windows open, and the 1Password extension is unlocked and working in all of them. But occasionally I need to open a window for a specific profile. Sometimes 1Password would not unlock for that new profile window, or any other windows I try to open for that particular profile. However, if I open a window for a different profile, it might unlock for that window. I emailed the requested information to mailto:support+forum@1password.com, but have not received a response with a Support ID after more than 10 hours.

I use Safari Profiles heavily. 1password is virtually useless to me as a password manager at the moment with this issue. Im seeing all sorts of weird behaviours as others have described above.

I, too, have experienced this issue and it is annoying, only that because I have found a workaround until Agile Bits can figure out their own native solution (maybe the below will be of help in that effort). Here is what I do (unfortunately you have to do it in each Profile; this is not a universal fix): I encounter the locked icon in a website's user/pw fields Open Safari's settings (command+,) Go to the Extensions section of the pane Deselect 1Password for Safari Reselect it Close the prefs pane Press Refresh (ctrl+r). Maybe even refresh it again ☺️ Now, click into the password field on the website. For me, the locked icon is now unlocked, and it works as expected The odd thing is that the 1P toolbar icon isn't always unlocked by this process, but the in-field icon is. When I click that toolbar icon, it wants me to enter my 1P password. So I usually don't, because the field icons are unlocked. I find that using the presented user/password unlocks the toolbar icon. Pretty nutty, Agile Bitsters; hope you can figure this out. Hope this helps some of you.

Issues with 1Password with Profiles in Safari

59 Replies

Version7
New Contributor
9 days ago
Been using 1password since Version 5. It was great, held on to standalone Version 7 for years.
Then I screwed up and upgraded this year. The Safari extension just doesn't work, it's too buggy.
Tried Strongbox it worked great, but all they do is passwords. Maybe a combination of 1P for address and credit cards, and Strongbox for passwords.
- dpkonofa
  New Contributor
  9 days ago
  Yeah... They even sent out a huge update saying that the new extension is so much better. It's not. It's worse. To the point where 99% of the time, 1Password doesn't work in Safari anymore at all. The only way I can get anything to fill in a password is by using the universal fill (Cmd + \) but that doesn't help at all with stuff like passkeys where there's no login field.
Buntstich
New Contributor
10 days ago
Other password managers don't do any better. Safari only links the extension starting with the second tab in a new window. Only “Apple Passwords” can do it the Apple way ,-)

Open a new profile window
Open your page: The login doesn't work
Open your page in a second tab: The login works

My solution is to open a new profile window with tabs for profile favorites. In the profile favorites folder, the first bookmark is a page that doesn't require a login, such as “Startpage Search.”

1Password for Mac 8.12.8
Extension 8.12.8.26
macOS Tahoe 26.3.1
Safari 26.3.1
Mr_V
New Contributor
10 months ago
I'm just going to leave a "me too" here. I've been living with this issue for ages; this is the first time I've investigated whether it's actually been reported.

I have two (main) Safari profiles: Personal and Work. I auto-switch to Work profile based on the Work focus. (System Settings → Focus → Work → Focus Filters)

When I'm at work (like right now), 1Password is unlocked in a Safari window with the Work profile enabled. But in the window right next door that's in Personal profile, 1Password is locked.

I can fill passwords in a Personal window, but I constantly get prompted to unlock 1Password.
dpkonofa
New Contributor
1 year ago
How is it that 2 years later there is still not a resolution for this issue? Universal auto-fill doesn't always work. Toggling the extension on and off doesn't always work. Why is this issue so difficult to fix when Safari profiles have existed for so long? I really don't understand how anyone at Agilebits can think it's acceptable to just keep posting workarounds rather than fixing the actual root issue.
🤬
1P_Tommy
Moderator
1 year ago
On behalf of Dave, you're welcome.
tryckman
New Contributor
1 year ago
1P_Dave

Sorry for the late response. That is a very helpful and much appreciated work around!

Thanks!
1P_Tommy
Moderator
1 year ago
Thanks praseodym

I've mentioned that idea to the team. I appreciate you sharing it.

ref: PB-40704147
praseodym
New Contributor
1 year ago
Universal Autofill is a good workaround for passwords, but not for websites using Passkeys. With more websites using Passkeys I'm hitting this issue more frequently too.
1P_Dave
Moderator
1 year ago
tryckman

I'm sorry for missing your ping. I don't have any updates to share at the moment but I did want to offer another suggestion for the time being, have you tried using Universal AutoFill rather than the Safari extension to fill your logins? Follow these steps:

Make sure that the 1Password for Mac desktop app is installed: Get the 1Password apps

Setup Universal Autofill: Use Universal Autofill in apps and browsers on your Mac

Use the Command-Backslash keyboard shortcut to fill logins in any of your Safari profiles.

Let me know if that provides you with a better workaround while we wait for a fix. 🙂

-Dave
tryckman
New Contributor
1 year ago
Hi 1P_Dave ,

Do you if any progress has been made on this issue? Unfortunately, it has made using Safari and 1Password so cumbersome even with the work around in place.

Thanks!