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patrickbrooks13's avatar
patrickbrooks13
New Contributor
2 months ago

1password extension keeps locking in Remote Desktop session

The 1password is working in power automate desktop app when we run flow in power automate, but not in unattended on Remote desktop. I can't do a screen recording of the power automate flow runnin...
1password.com
browser extension
windows
patrickbrooks13's avatar
patrickbrooks13
New Contributor
2 months ago

Hi Dave, thank you for getting back to me! Much appreciated.

1- It unlocks by using an account password.

2- It is running on Power automate desktop in a remote desktop server.

3-It runs without restarting or powering off as it runs unattended in a remote desktop connection. It would have to log into the remote desktop session everytime the flow is ran

Thanks

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    patrickbrooks13​ 

    Thank you for answering those question. I'd like to take a closer look at what is prompting 1Password to lock. The next time that 1Password locks unexpectedly, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password-work/1password-extension-keeps-locking-in-remote-desktop-session/162917
    • Your forum username: patrickbrooks13


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave