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techchanan's avatar
techchanan
New Contributor
11 days ago
Solved

1Password MSP account locked or hacked.

I need immediate help with recovering my MSP account. I've lost access to it. I am growing a solo MSP and just signed up to be a reseller for 1Password MSP (Business). My password doesn't work anymore, and I can't recover my account. I tried using my recovery code and emergency kit, but nothing works. Looks like someone has taken over my account. I can't even use the trouble signing in feature, which usually sends recovery instructions to my email, but I don't get it when I use that.

2 Replies

  • techchanan's avatar
    techchanan
    New Contributor

    All good now, I was able to recover my account! Thanks 

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager

      Thanks for the update techchanan​. I'm glad to hear you were able to recover the account. Let us know if we can help with anything!