Forum Discussion

vvallejo's avatar
vvallejo
New Contributor
5 months ago

Assistance Needed: Users Unable to Access 1Password After Sign-In Method Change

We recently switched our sign-in method to Microsoft, but several users did not complete the 1Password setup process within the 30-day window and are now unable to log in. Performing an account recov...
microsoft entra
sso
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
4 months ago

Hi vvallejo,

I'm sorry that didn't resolve the issue! Given the nitty-gritty topic, would you be interested in meeting with one of our Solutions Architects for a more detailed consult so you can get this sorted? Let me know and I can send you an email with more information.

vvallejo's avatar
vvallejo
New Contributor
4 months ago

Yes. I would like to meet one of your Solutions Architects. Please email me.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    4 months ago

    I've just sent you an email, vvallejo!