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macat's avatar
macat
New Contributor
2 days ago

Auto type not working on certain app after today's update to 8.12.12

We use a tool called CCH Pfx Practice Management.  It was working great until today's update.  I tried unchecking the auto-type box and re-checking it, but it still does not work.  Our two other applications that are also from CCH and use auto-type, work just fine....so the auto-type feature is still working, just not on CCHPM.  Any ideas?  We also tried recreating a new login, but it did not work either.  Thank you.

discussion
windows

1 Reply

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    1 day ago

    Hi macat​, thanks for reaching out.

    I have a few questions to better understand the situation:

    • What goes wrong when you try to use Auto-type for this app? For example is it not typing into the field at all, or does it type into the field but skip letters, or something else?
    • If you test dragging your credentials from 1Password and dropping them into the fields in the app, does this fill them successfully, or does the same thing happen?
    • Do you run CCHPM as administrator? If so, does running 1Password as administrator as well get Auto-type working with it?

     

    Looking forward to hearing from you!