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discussion
47 TopicsFeature Request: Proactive Expiry Events for Service Account Tokens in Events API
Hi 1Password Team, I am managing 1Password integrations in a Kubernetes environment. We currently use the Events API to stream logs into our centralized observability platform (VictoriaLogs). The Problem: The current Events API is action-based. For Service Account Tokens, there is no proactive event (like "Token Expiring Soon") via the API. We only discover a token has expired when our controllers log a 401 error: "status 401: Authentication: (Invalid bearer token), go-jose/go-jose/jwt: validation failed, token is expired (exp)" Feature Requests: Status-based Events: Does 1Password plan to support proactive events such as "service_account.token.expiring_soon"? Webhook Support: Are there plans for Webhooks to alert on critical auth failures or lifecycle changes? Audit Log Coverage: Can "System-triggered Expiry" be added as an action in the Audit Log? Our goal is to prevent production incidents caused by expired credentials. Looking forward to your insights.3Views0likes0CommentsTrouble redeeming Families membership when using Business account
I've had a 1Password Families membership for years. Now I've purchased a 1Password Business account for the nonprofit organization that I run. I want to redeem the free Families membership for my own family now. I followed the instructions to do so, but when I click Manage Account, I do not see a "Claim your free family account" section, or a Redeem Now link. My own 1Password Families account indicates that I'll be billed in July for renewal. I'm not sure how to (or even if I can) redeem a free Families membership. Suggestions?Solved28Views0likes6CommentsCisco Secure Mail (formerly CRES)
Apologies if this has been answered already... We receive emails from multiple organizations utilizing Cisco Secure Mail. The system sends an HTML attachment which opens a local webpage - something like the below. Somehow through Cisco black magic, the password is tied to the recipient email address. Our issue is that we are receiving these types of emails to multiple email accounts from multiple organizations. Is there a way to leverage 1Password to fill this local "webpage"? The only way I have thought of is creating multiple copies of the same password saved with the login name/title including the recipient email address and the originating org name. (Which defeats the purpose of using 1Password). I see the SSO option but have no idea if this would work. the number of originating organizations is around 7-10. Number of emails addresses is about 3-5 file:///C:/Users/USERNAMEHERE/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/R4B61HUE/securedoc_20251112T155418.html6Views0likes0Comments"Installation stopped. 1Password is already installed on this device" Notification
Good morning, Multiple users, including myself, are receiving this error: After clicking, "Yes" the pop-up will come back sometime later. We are deploying 1Password via Intune (Windows Store App). How can I get this pop-up to go away?Solved209Views0likes5CommentsResearch opportunity: Help shape the future of 1Password + gift card for your time
Hey 1Password community 👋 Our team is running 1:1 research interviews with current 1Password Business customers, and we’d love your insights. We’re especially interested in hearing from folks using the 1Password Enterprise Password Manager (with or without 1Password Device Trust or 1Password SaaS Manager), and who are involved in managing access, identity, and device posture at their company. Our goal with this research is to better understand how access is managed in the real world, especially in places where SSO, IdPs, and MDMs may not reach. Your feedback will directly influence how we evolve our products and features going into 2025. Who we’re looking for: Admins, IT, or Security leads at companies with 500–3,000 employees in North America, Europe, or Australia Decision-makers, or those with hands-on experience managing access tools Current users of 1Password Business and/or Extended Access Management What to expect: A 60-minute live interview Flexible scheduling between August 4th and 15th A $100 gift card from popular retailers as a thank-you We only have 10 slots available, so if you’re interested, please fill out this short screener survey. Thanks for being part of the community, we’re excited to learn from you!69Views1like0CommentsNested folders in department vaults
The issue I am having is that we save a very large number of credentails and details in 1password, and currently, I am creating vaults with names of the department and a subsection name as part of the vault name As an example for illustration only: for HR, I have a vault called HR-References, another vault called HR-AnnualLeave, and another called HR-Attendance But this means we end up with a massively long list of vaults. It would be much much better if we could have nested vaults, or even folder to contains to store all the different sets of data in an organised manner under the one parent vault. so ideally we would have a vault called HR, and then within that vault, either subvaults, or folders/containers that could contain specific items by topic Hope this makes sense. Thanks413Views1like14CommentsUnable to Link Personal Account to Family Plan
I have a business account and a personal account. With my business account, I’m supposed to have a free family account. I tried to activate my free family account and link my personal account to it, but I wasn’t able to, and I no longer see this option in the UI. Can I reactivate my family account, and if so, how? Can I link my personal account to this family account? Thank you for your help.35Views0likes4CommentsAvoiding Personal-Business Use Mixups
I currently have a 1Password family account, with multiple vaults, including one for the nonprofit I lead. Now I'd like my Board of Directors to use 1Password as well. However, I'm concerned about mixups and wonder if I'm better off with a different arrangement (e.g. a different password manager for business use). My question is, how does one actually shift between personal 1Password use to business use and back again on the same device(s)? Is it like opening different vaults? Or will I need to log in and out of each separate account? Or what? Thanks!Solved89Views0likes8CommentsWhat is 1Password doing to simplify user access for companies using many vaults?
We follow role-based access, like many other companies would for providing the right and lowest amount of access to their users as their role requires. In order to do this with 1Password for appropriate credential sharing, we have to setup many vaults per each of our customers, as well as our own environments/projects. With us currently sitting at around 78 vaults, the UI, search and overall functionality is really starting to show a lack of scalability for the business. Sharing feature is not feasible due to expiration (nor would it be even if expiration wasn't there for the sheer point of manual process this requires) Duplicating passwords makes everything worse as credentials do not sync back to the original item. My questions are, What is 1Password doing about this? Is it something you are currently aware is an issue and working towards a solution? If you are aware, what is the priority? Do you have a timeline for any improvements? As there is no solution, either other companies are in the same boat as me or simply setting up less vaults and accepting the security risk that people get access to credentials not required for their roles.196Views1like9CommentsWhat would a perfect passwordless experience look like for your team?
We recently released our annual Access-Trust Gap report along with three blog posts diving into key findings. The latest post highlights some risky behavior: 66% of employees report having poor password hygiene, as well as a promising shift: 89% of security and IT professionals say their company is encouraging employees to shift logins to passkeys. With that in mind I’m curious to hear how you’re improving password hygiene, and shifting to passwordless. Do you have an ideal vision for passwordless at your organization? Even if that would incorporate tools or features that aren’t available today. Does your organization have a roadmap to transition towards greater use of MFA, passkeys or passwordless solutions? Have you or your organization hit any roadblocks in expanding use of MFA, passkeys or passwordless solutions?14Views0likes0Comments