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44 TopicsUnable to Link Personal Account to Family Plan
I have a business account and a personal account. With my business account, I’m supposed to have a free family account. I tried to activate my free family account and link my personal account to it, but I wasn’t able to, and I no longer see this option in the UI. Can I reactivate my family account, and if so, how? Can I link my personal account to this family account? Thank you for your help.16Views0likes4Comments"Installation stopped. 1Password is already installed on this device" Notification
Good morning, Multiple users, including myself, are receiving this error: After clicking, "Yes" the pop-up will come back sometime later. We are deploying 1Password via Intune (Windows Store App). How can I get this pop-up to go away?Solved110Views0likes4CommentsAvoiding Personal-Business Use Mixups
I currently have a 1Password family account, with multiple vaults, including one for the nonprofit I lead. Now I'd like my Board of Directors to use 1Password as well. However, I'm concerned about mixups and wonder if I'm better off with a different arrangement (e.g. a different password manager for business use). My question is, how does one actually shift between personal 1Password use to business use and back again on the same device(s)? Is it like opening different vaults? Or will I need to log in and out of each separate account? Or what? Thanks!Solved52Views0likes8CommentsWhat is 1Password doing to simplify user access for companies using many vaults?
We follow role-based access, like many other companies would for providing the right and lowest amount of access to their users as their role requires. In order to do this with 1Password for appropriate credential sharing, we have to setup many vaults per each of our customers, as well as our own environments/projects. With us currently sitting at around 78 vaults, the UI, search and overall functionality is really starting to show a lack of scalability for the business. Sharing feature is not feasible due to expiration (nor would it be even if expiration wasn't there for the sheer point of manual process this requires) Duplicating passwords makes everything worse as credentials do not sync back to the original item. My questions are, What is 1Password doing about this? Is it something you are currently aware is an issue and working towards a solution? If you are aware, what is the priority? Do you have a timeline for any improvements? As there is no solution, either other companies are in the same boat as me or simply setting up less vaults and accepting the security risk that people get access to credentials not required for their roles.161Views1like9CommentsWhat would a perfect passwordless experience look like for your team?
We recently released our annual Access-Trust Gap report along with three blog posts diving into key findings. The latest post highlights some risky behavior: 66% of employees report having poor password hygiene, as well as a promising shift: 89% of security and IT professionals say their company is encouraging employees to shift logins to passkeys. With that in mind I’m curious to hear how you’re improving password hygiene, and shifting to passwordless. Do you have an ideal vision for passwordless at your organization? Even if that would incorporate tools or features that aren’t available today. Does your organization have a roadmap to transition towards greater use of MFA, passkeys or passwordless solutions? Have you or your organization hit any roadblocks in expanding use of MFA, passkeys or passwordless solutions?13Views0likes0CommentsCannot login email and secret key not recognised
I am setting up 1Password on my PC, and have a printout of my "emergency kit". When I try to sign in, I get asked for my email address, secret key, and password. I copy the email address and secret key from my emergency kit, and add my password, but get a message saying the secret key and email address are incorrect. I have the printout in front of me, and have confirmed that what I have filled in is absolutely correct. So what do I do now?46Views0likes4CommentsDayforce Users?
I'm a Dayforce Consultant and frequent many different client databases daily. Recently, Dayforce moved to a three separate screen log in and now, 1Password does not recognize the "Company ID" text field. This screenshot is from a testing environment with the Company ID embedded in the URL, but you can still see the field even if it doesn't need to be filled in for this database. Prior to the update, I could select either the Company ID or the User Name and the three fields would fill in accordingly. Post-update, there are three separate screens: 1. I need to manually fill in the Company ID then click Continue to username and it brings up a 2nd screen. 2. When I click in the Username field, I am able to select a saved username from my 1Passwork extension. 3. Once the username is selected and I click "Continue to password", it will log me in. This might sound like not a very big deal, but it has already become super annoying due to the number of times I'm in and out of different databases and the Company IDs I need to type in. Some are long, made even longer when I'm accessing a testing DB. Any suggestions for this? ChatGPT said to right click in the field > Inspect > put the input name = "ctl00$MainContent$loginUI$txtCompanyId" into the text field in my 1Password just like I was doing for "Company ID" previously, but that doesn't work (below).Solved20Views0likes1CommentNested folders in department vaults
The issue I am having is that we save a very large number of credentails and details in 1password, and currently, I am creating vaults with names of the department and a subsection name as part of the vault name As an example for illustration only: for HR, I have a vault called HR-References, another vault called HR-AnnualLeave, and another called HR-Attendance But this means we end up with a massively long list of vaults. It would be much much better if we could have nested vaults, or even folder to contains to store all the different sets of data in an organised manner under the one parent vault. so ideally we would have a vault called HR, and then within that vault, either subvaults, or folders/containers that could contain specific items by topic Hope this makes sense. Thanks286Views1like12CommentsDISA Stig Compliant Passwords
Veeam's new Software Appliances require DISA Stig compliant passwords. Unfortunately, I can't seem to find a way to make 1Password generate passwords to be compliant with these guidelines. Is there a way to configure 1Password to generate passwords based on this compliance? If not, can we please have the ability to have 1Password do so?Solved23Views0likes1CommentiOS + SSO + Edge = Fail
Hi Everyone, We're in the process of migrating to 1Password and up until this point everything was going smoothly. We set up SSO which works great on Windows but we also have a fleet of iOS devices all of which are Intune managed. Also, on the majority of our iOS devices Microsoft Edge is the default browser. In this scenario when users try logging in to 1Password iOS app they are redirected to Edge-Authenticator-Edge but the last redirect from Edge back to 1Password fails. Entra sign in logs confirm successful sign ins. I went through all conditional access policies and app protection policies we have but couldn't find what exactly causes this issue. Any help would be highly appreciated.24Views0likes1Comment