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discussion
62 TopicsAuto type not working on certain app after today's update to 8.12.12
We use a tool called CCH Pfx Practice Management. It was working great until today's update. I tried unchecking the auto-type box and re-checking it, but it still does not work. Our two other applications that are also from CCH and use auto-type, work just fine....so the auto-type feature is still working, just not on CCHPM. Any ideas? We also tried recreating a new login, but it did not work either. Thank you.11Views0likes1Comment1password crazy high cpu usage on blank Chrome page.
Hello! Recently I have noticed my macbook air has been running crazy hot when Chrome was open. The battery was going blank craz fast. After taking a look at chrome task manager i noticed that one of my extensions is using crazy cpu power. 1 empty chrome tab open nothing else. I started uninstalling my addons and after uninstalling 1password my cpu usage plumeted to almost none. Has anyone else noticed this behaviour? I have removed the addon now and my temps are back to normal.21Views0likes1CommentNonprofit verification request submitted 5 days ago — expected timeline?
Hello, I sent an email about nonprofit verification around five days ago, and my ticket ID is 561671. My account is currently in the trial period, and I would like to complete the nonprofit verification and move to the appropriate plan before the trial ends. If possible, I would prefer to avoid having to change the subscription more than once during the process. However, I have not yet received a reply, so I wanted to ask whether this waiting time is typical, or if there is any chance that my request was not received properly. Could you please let me know how long nonprofit verification requests usually take to process? If possible, I would also really appreciate it if you could check ticket 561671. Even a rough estimate of the expected timeline would be very helpful for deciding how to proceed. Since this is a public community, I have not included any personal or account-identifying information here. If needed, I would be happy to provide additional details privately. Thank you.48Views0likes1CommentCurrent Grandfathered Family Plan and getting family though business plan
So I'm currently on the grandfathered $45/mo family plan from joining really early. My business just picked up 1Password and offers the family plan free. I'm wondering if I take advantage of that opportunity, would I lose my grandfathered rate if I ever leave the business? How long does the business -> Family plan last?43Views0likes3CommentsSticky icon remains on other pages
Hi, Looking for advice on how to solve this issue, tried with 1Password - Password Manager > Hide on this page. That didn't change anything sadly. Only one user has this problem with one webpage where the icon from a login field remains, even when viewing other pages on the same website. The icon remains when navigating to other pages, as if the field remains hidden in the background. A refresh of the page removes the "ghost icon". Seems quite similar to another thread I found. https://www.1password.community/discussions/1password/1password-menu-icon-in-text-fields/3669866Views0likes7CommentsManaged Update of Intune Win32 App
I deploy 1Password via Intune, and I recently transitioned our deployment from the MSI installer to the MSIX installer—as a Win32 app in both cases. I prefer to manage the deployed version and so disable Auto Update. When deploying using the MSI installer, I used a File detection rule that checked for the presence of the app and also checked the version. Rule type: File Path: C:\Program Files\1Password\app\8 File or folder: 1Password.exe Detection method: String (version) Operator: Greater than or equal to Value: 8.x.x Associated with a 32-bit app on 64-bit clients: No With this process, when I updated the installer version, I would update the version value in the detection rule, and Intune would update the installed version of 1Password when it detected a version number less than the expected value. Because the detection script provided for the MSIX deployment—AppDetectScript.ps1—does not include a version check, updating the installer version has no effect on devices where 1Password is already installed. Intune will report that the latest version is installed, but that is only because it is finding 1Password, not because it is finding the latest version of 1Password. I modified the script to include a version check, in hopes that that Intune would then behave as it had with the MSI installer, installing the latest version of the app when it detected that the installed version did not match the target version. # Modify the $targetVersion to ensure app updates $targetVersion = "8.12.10" $targetVersion = [Version] $targetVersion.ToString() # The unique 1Password identifier in detection scripts. $targetPackageFamilyName = "Agilebits.1Password_amwd9z03whsfe" try { # Per-user install (eg. Install behavior in Intune is User). $package = Get-AppxPackage | Where-Object { $_.PackageFamilyName -eq $targetPackageFamilyName } if ($package) { $ver = [Version] $package.Version.ToString() Write-Host "1Password is installed." if ($ver -ge $targetVersion) { Write-Host "1Password is up to date." exit 0 } else { Write-Host "1Password requires an update." exit 1 } } else { Write-Host "A 1Password installation wasn't found." exit 1 } } catch { Write-Host "An error occurred when detecting a 1Password installation: $_" exit 1 } As far as I can tell, the detection script worked, in the sense that it started registering the app as not installed—"The application was not detected after installation completed successfully"—but it did not cause the installed version to be updated. I know that the https://support.1password.com/deploy-1password/?windows#step-1-plan-your-deployment-windows states: To allow your team members to update 1Password, deploy the MSIX as a Win32 app and set the install behavior to User. To manage and deploy updates to 1Password, deploy the MSIX as a line-of-business app and set the install behavior to User. But all of our other Intune app deployments are Win32 apps, and, https://learn.microsoft.com/en-us/intune/intune-service/apps/apps-win32-troubleshoot#:~:text=If%20you%20mix%20the%20installation%20of%20Win32%20apps%20and%20line%2Dof%2Dbusiness%20(LOB)%20apps%20during%20Windows%20Autopilot%20enrollment%2C%20the%20app%20installation%20might%20fail., Win32 and LOB apps do not mix well when using Windows Autopilot (which we do): If you mix the installation of Win32 apps and line-of-business (LOB) apps during Windows Autopilot enrollment, the app installation might fail. I was hoping it might just work. Since it seems as though that is not the case, I was wondering if there is a technical reason why the MSIX deployment does not work as the MSI deployment did, if there is a chance that modifying the detection script in some way could work, and, given the answers to the first two questions, if there is some way this setup might be made to work in the future?30Views0likes0Comments"Items in wrong account" - feature request
Hello We have an enterprise account and I see lots of items in my Employee vault that are work related but flagged as being in the wrong account as the email domain is our old company name. Accounts with the login badger@company.com are ok but those with badger@oldcompanyname.com are flagged as in the wrong account in my employee vault. "oldcompanyname.com" and "company.co.uk" (and others) should be considered in the correct account? Is there any way to flag several domains as approved? Is there a way to do this for the enterprise account? If there isn't, can this please be added as a feature requestSolved37Views0likes2CommentsAgency using 1Password Business – struggling with duplicate items across vaults
Hey all, We've been using 1Password Business for a while now and generally love it, but we're running into a real pain point with how vaults work when you need to share credentials across different groups. Some context on our setup - we're a boutique digital agency, so we deal with: Internal team members (some stuff shared with everyone, some only within departments) Contractors who should only see specific items they need Clients whom we invite as guests to collaborate on their project credentials The problem is that 1Password doesn't let you share a single item across multiple vaults. So if a hosting login needs to be accessible to the internal dev team, a contractor working on that project, AND the client - we end up duplicating that item into 3 separate vaults. Now multiply that across a bunch of clients and credentials and it gets messy fast. The worst part is when someone logs in and gets prompted to change a password. They update it in their vault, but the copies in the other vaults are now stale. There's no linking between them, no way to even flag that duplicates are outdated. You just find out the hard way when someone tries to log in, and it doesn't work. We've been doing it this way for a while and I feel like we're either missing something obvious about how 1Password is meant to be used in this kind of setup, or this is just a known limitation people work around somehow. Anyone running a similar setup (agency, MSP, consultancy) - how do you handle this? Is there a better vault/group structure we should be using? Or do people supplement 1Password with something else for the external sharing piece? Appreciate any input. We have the Business for early adopters, and unfortunately, we were also told that that plan does not come with a complimentary Family Plan 🤔.19Views0likes0CommentsInvoice payment option for 1Password Teams Starter Pack
Hi, I’m asking on behalf of the organization where I work. We are considering using 1Password for our IT department (most likely the Teams Starter Pack).Our question is about payment. In our organization we usually purchase services through a local supplier, and they require an invoice in order to process the payment. Because of that, paying directly by credit card is not possible for us. Is there a way for 1Password to issue an invoice that we could forward to our supplier, who would then handle the payment?I also tried contacting 1Password support about this but haven’t received a reply yet, so I’m trying here in the community. Thanks for any information.26Views0likes0CommentsUser Event Interest Survey
Hey everyone! We’re starting to plan a new series of in-person 1Password user events for 2026, and we’d really love your input as we shape them. Our goal is to create events that are genuinely useful for the people who use 1Password every day. That could mean practical security sessions, deep dives into specific features, conversations with the people who build the product, or opportunities to connect with other admins and security folks in your area. To make sure we focus on what would actually be valuable, we’ve put together a short survey. Your feedback will help us decide things like: What topics we should cover What format would be most helpful What would make an event worth attending for you It only takes a couple of minutes, and it will directly influence how these events come together. 👉 Take the survey here Thanks in advance for sharing your thoughts. We’re excited about the possibility of bringing the community together in person and your feedback will help us make sure we get it right.32Views0likes0Comments