Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
wbailey
1 month agoNew Contributor
Barracuda Networks
1Password will not autofill the one-time password for the Barracuda login page for BarracudaNetworks.com. It works with your username and password fine, but the multi-factor authentication must be ma...
- 1 month ago
I figured it out. I needed to add another webpage to my entry as it changes. User error :-) Thank you.
1P_Dave
Moderator
1 month agoHello wbailey! 👋
I'm sorry that 1Password isn't filling your one-time password on BarracudaNetworks.com. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password-work/barracuda-networks/168628
- Your forum username: wbailey
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!
-Dave
- wbailey1 month agoNew Contributor
Thank you for the reply and assistance! I sent the email with all the information in it that you requested I send.
- 1P_Gem1 month ago
Moderator
Hi wbailey, thanks for the update! I can see that we've received your email, and a member of the team should be in touch with you there as soon as possible.
- wbailey1 month agoNew Contributor
I figured it out. I needed to add another webpage to my entry as it changes. User error :-) Thank you.