Forum Discussion

wbailey's avatar
wbailey
New Member
22 hours ago

Barracuda Networks

1Password will not autofill the one-time password for the Barracuda login page for BarracudaNetworks.com. It works with your username and password fine, but the multi-factor authentication must be manually dragged or copy and pasted into the website field.

I found posts about other Barracuda sites having the exact same issue on here dated 3 years ago. Has any progress been made by any chance at fixing this? Barracuda is quite a popular site in the world of IT. Thank you.

1password.com
authentication
browser extension

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    13 hours ago

    Hello wbailey​! 👋

    I'm sorry that 1Password isn't filling your one-time password on BarracudaNetworks.com. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

     

    Attach the resulting JSON file to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password-work/barracuda-networks/168628
    • Your forum username: wbailey
    • A link to the affected webpage.
    • Please do not post the file here on the forum.

     

    You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!

    -Dave