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New Contributor

2 months ago

Solved

Issue with SSO Login for Extension

Hello everyone, I'm facing an issue with the SSO setup for the extension in my company. Our setup automatically deploys the extension to the users. Additionally, I've set up a favorite bookmark that...

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1P_Timothy

Community Manager

2 months ago

Hi Everart, thanks for joining the Community! I'm sorry to hear there's been some friction getting your users setup.

I think this question would be best for our SSO and deployment experts. I'd like to ask you to send an email to support@1password.com with the description of the issue you shared here. The team will follow up as soon as possible there to help dive into the issue. Let us know if we can help with anything in the mean time!

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Our setup automatically deploys the extension to the users. Additionally, I've set up a favorite bookmark that...","body@stringLength":"610","rawBody":"

Hello everyone,

I'm facing an issue with the SSO setup for the extension in my company. Our setup automatically deploys the extension to the users. Additionally, I've set up a favorite bookmark that directs users to the correct login page, which only offers the option to log in with their Microsoft account (SSO)

This setup works fine in granting users access to their profile page, but it doesn't log them into the extension itself. Since users never create a password, they cannot directly log in to the extension.

I seem to be stuck in a loop here. What am I doing wrong?

","kudosSumWeight":0,"postTime":"2025-05-12T01:04:33.529-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:best practices","text":"best practices","time":"2025-02-27T12:34:44.338-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:156050_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":32},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hello everyone,

"},"Conversation:conversation:156050":{"__typename":"Conversation","id":"conversation:156050","solved":true,"topic":{"__ref":"ForumTopicMessage:message:156050"},"lastPostingActivityTime":"2025-05-15T12:43:49.468-07:00","lastPostTime":"2025-05-15T12:43:49.468-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:156050":{"__typename":"ModerationData","id":"moderation_data:156050","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:156050_1":{"__typename":"Revision","id":"revision:156050_1","lastEditTime":"2025-05-12T01:04:33.529-07:00"},"AcceptedSolutionMessage:message:156276":{"__typename":"AcceptedSolutionMessage","id":"message:156276","conversation":{"__ref":"Conversation:conversation:156050"},"author":{"__ref":"User:user:28"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password-work/message:156050/message:156276","revisionNum":1,"uid":156276,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password-work"},"parent":{"__ref":"ForumTopicMessage:message:156050"},"subject":"Re: Issue with SSO Login for Extension","moderationData":{"__ref":"ModerationData:moderation_data:156276"},"body":"

Hi Everart, thanks for joining the Community! I'm sorry to hear there's been some friction getting your users setup.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2025-05-15T12:43:49.468-07:00","lastPublishTime":"2025-05-15T12:43:49.468-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":36},"placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"readOnly":false,"editFrozen":false,"body@stringLength":"647","rawBody":"

Hi , thanks for joining the Community! I'm sorry to hear there's been some friction getting your users setup.

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Forum Discussion

Issue with SSO Login for Extension

Secure Input Bug is so annoying

Approval process for elevated access

Assistance Needed: Users Unable to Access 1Password After Sign-In Method Change

"Type in window" feature

Issues with opening the app on multiple devices