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Forum Discussion
homey_52761
18 days agoNew Contributor
One Web Domain, Multiple Logins for different Web Pages Autofill not Working
We're a local county government that recently moved to 1Password and some of our offices access different web pages that have different logins and are on the same root web domain. As an example, our...
AJCxZ0
13 days agoSilver Expert
The ability to distinguish path elements has been requested more than once and staff have (claimed to have) made a feature request to the developers.
homey_52761 wrote:Also, submitted a help request yesterday to support and have only received the automated AI response and have not heard from its "human friend" in almost 24 hours after submitting the request.
Do you mean that you emailed Support, or are you referring to the not-exactly-beloved "A.I." chatbot?
My experience of human responses to email over a period of years (but not recently) has been satisfactory to me, with most responses the same or next day.
As for the overlapping roles of Support and Community, some matters are clearly exclusive to one of them and for the rest there is sometimes significant value to the Community - often lost in order to avoid conflict and wasted effort - of posting about situations which require support, but written in a way to meaningfully engage the Community (not just get attention for a ticket).
1Password has some good competitors, each of which continue to evolve and improve their products. You should definitely try them and see which best suits you, ideally in parallel for a reasonable evaluation period.