Forum Discussion

kwlsmith's avatar
kwlsmith
New Contributor
3 months ago

Pending Invitation

HI, I have invited a new member to my team however the team member invited is not receiving the invitation in his inbox.  How do I trouble shoot it to check if 1P has sent the email invitation?

2 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager

    Hi kwlsmith,

    If you've confirmed the email address is accurate and the message isn't going to spam, you can email us at support@1password.com and our team can check the email logs to ensure that the invitation is being sent.