Forum Discussion

1psidctm's avatar
1psidctm
Occasional Contributor
3 hours ago

Problems since 2-3 Weeks

For the past 2–3 weeks, Windows Client from 1Password has been extremely slow for almost all internal staff and customers (MSP version) – for example, when searching and then displaying the results –...
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msp
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1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 hours ago

Hi 1psidctm​, I'm sorry to hear that 1Password for Windows is extremely slow and keeps going offline.

Would you be able to send in a 1Password diagnostics report from an affected device, so our team can investigate this further?

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to: support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password-work/problems-since-2-3-weeks/169730
  • Your forum username: 1psidctm

 

You'll receive a reply with a Support ID number. Please post that number here to help us join the dots. Thanks!