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wkd-johan's avatar
wkd-johan
New Contributor
9 days ago

Slow/unresponsive UI/UX after update to 8.12.10 (Windows Desktop)

Multiple users in our organization are seeing the same regression across browsers on Windows 11. The 1Password desktop app Settings UI remains responsive, but navigation between items/tags in the mai...
browser extension
debug
feature request
vault management
windows
wkd-johan's avatar
wkd-johan
New Contributor
9 days ago

Hi Dave, thanks for the response. Support ID is 565432.

The UI sluggishness is universal here, i've tried with multiple different PCs and all my colleagues have the same issue. The UI is slower the more tags/items you have, which I can clearly recreate by navigating in my Private vault which has very few items. In there it's way more responsive than our shared vault which has thousands of items. In there I can wait several seconds per click.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    9 days ago

    wkd-johan​ 

    Thank you for posting the Support ID! I've found your ticket and have looped in our technical team. One of my colleagues will review your diagnostics report and get back to you as soon as possible via email.

    Since we have a communications channel open via email, I'll close this thread. 

    -Dave