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HELP! Some of our team member cant access the app within the vault.
I need some help. I’m the admin and password manager, and some team members can’t access the platforms in the vault I shared with them. A few users can log in without issues, but others are getting “incorrect password” errors even though the credentials are correct. I can log in fine on my end, so I’m not sure where the issue is. Because they needed urgent access, we had to share the passwords manually, which defeats the purpose of the vault. I’d really appreciate your help resolving this.Research opportunity: Help shape the future of 1Password + gift card for your time
Hey 1Password community 👋 Our team is running 1:1 research interviews with current 1Password Business customers, and we’d love your insights. We’re especially interested in hearing from folks using the 1Password Enterprise Password Manager (with or without 1Password Device Trust or 1Password SaaS Manager), and who are involved in managing access, identity, and device posture at their company. Our goal with this research is to better understand how access is managed in the real world, especially in places where SSO, IdPs, and MDMs may not reach. Your feedback will directly influence how we evolve our products and features going into 2025. Who we’re looking for: Admins, IT, or Security leads at companies with 500–3,000 employees in North America, Europe, or Australia Decision-makers, or those with hands-on experience managing access tools Current users of 1Password Business and/or Extended Access Management What to expect: A 60-minute live interview Flexible scheduling between August 4th and 15th A $100 gift card from popular retailers as a thank-you We only have 10 slots available, so if you’re interested, please fill out this short screener survey. Thanks for being part of the community, we’re excited to learn from you!Multiple Business Accounts Logged in (one) 1Password.app
We have a small support team, including a primary admin who needs 100% access to the supported 1Password business accounts. Many devices (iPhones, Macs, iPads, Androids) are work/personal blended with applied business/personal separation. In our case, our team uses 1Password for Business for support, but also logs into personal accounts with the same 1Password app on the same devices. When navigating Business support, the autofill/access displays user/passwords for ALL Business accounts logged into 1Password.app. Is there a streamlined way to dedicate specific access when on the Business side versus the personal side? When logging into Netflix (personally), I don't want to have to scroll through a list of client logins to find mine. We have tried using "Collections" with limited success, if any.
Nested folders in department vaults
The issue I am having is that we save a very large number of credentails and details in 1password, and currently, I am creating vaults with names of the department and a subsection name as part of the vault name As an example for illustration only: for HR, I have a vault called HR-References, another vault called HR-AnnualLeave, and another called HR-Attendance But this means we end up with a massively long list of vaults. It would be much much better if we could have nested vaults, or even folder to contains to store all the different sets of data in an organised manner under the one parent vault. so ideally we would have a vault called HR, and then within that vault, either subvaults, or folders/containers that could contain specific items by topic Hope this makes sense. ThanksIn Windows app settings, the "reset" button doesn't actually reset the app
I'm on the Windows Store version (MSIX, I believe), and I learned recently that the "Reset" button doesn't work the way it should. When you hit the reset button, all application context should be deleted, including any saved accounts, vaults, etc. This includes the %appdata%/Local and %appdata%/Roaming folders. To get to the Reset button, open Windows settings > Apps > Installed apps > 1Password. Scroll down until you see the button. Actual result: Some things, like the %appdata% folders, are not deleted. Importantly, the %appdata%/Local folder is not deleted.Thumbnails don't load in Windows "Open" dialog when choosing an icon
Hi team, writing in about an issue we've noticed at work that's driving us nuts. So far, we haven't found any solution and seem to have narrowed it down to 1Password; the only application that seems to have this problem. Even the 1Password web app (when using Edge) doesn't have this problem--it's just the local Windows app. 1Password for Windows 8.11.16 (81116035) When we're selecting an icon for a vault item, the window that it opens doesn't load thumbnails correctly. However, if you browse to the same location using File Explorer, or via any other application's file picker window, the thumbnails load without issue. Again, this issue seems to be limited to 1Password; we haven't been able to reproduce it with file pickers from any other applications. To reproduce: Select an item in the vault. Click "Edit" Click on the icon dropdown > Choose new icon Result: The file picker window appears but the thumbnails in that window never load. Here's an example with a folder of random pictures: Expectation: The thumbnails in the file picker render correctly, and the contents should look a bit like this (so many nice thumbnails!) (this is the file picker from a different program, called Unigram, but Edge's Open dialog looks the same):
