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vault management
52 TopicsDomain Migration/Merge
I am not sure if there was an option, may of the settings became unavailable once 1P was connected to an IDP(Rippling). 1- We are rebranding and migrating from domain W to domain A, is there a way to rename users from user @ w.com to user @ a.org while keeping their access and accounts? 2-I've also seen a few users having both a.org and w.com accounts, is there a way to merge the two under a.org? 3-When a user is offboarded they may have passwords not saved in a shared vault, I would manually login as the user to access those. Is there an admin tool/function to transfer those vault items to their manager? Thanks!7Views0likes0CommentsEmployee Vaults - Access?
Hello all, our business environment requires that all passwords should be visible and reclaimable in the event that the employee leaves. This is fine with a shared vault, as other users have access as they may share them, or for redundancy. However we have a particular team where a shared vault isn't suitable, as each user has their own access to certain data. So in this case the Employee vault would be perfect. Except that I'm almost certain that these vaults can't be accessed by Overwatch roles, like Administrators or Owners, even though I've seen language on various docs from 1password that users with the right permissions can access them. Problem is I can't find these permissions to enable them to be visible when needed. What do you suggest is the best solution for this? Accounts are locked to business email addresses but reclaiming an account just because someone is on holiday and something important is stored in the Employee Vault sounds excessive...Solved953Views0likes2CommentsSlow/unresponsive UI/UX after update to 8.12.10 (Windows Desktop)
Multiple users in our organization are seeing the same regression across browsers on Windows 11. The 1Password desktop app Settings UI remains responsive, but navigation between items/tags in the main vault has a noticeable delay (often 3-7 seconds!!!), especially in our largest vault with many tags. The issue started after updating from 8.12.8 to 8.12.10. A related regression is that after clicking a tag, users can no longer immediately type to narrow/search as they previously could. We also notice similar sluggishness in the 1Password web app. I have tried switching between HW-acceleration, OpenGL and more to no avail. This looks less like a browser-specific problem and more like a Windows desktop/webview or list-view performance/focus regression. Please confirm whether this is a known issue in the recent Windows/MSIX client and whether there is a fix in beta/nightly. We would love a solution to this, since navigating now is painfully slow and unintuitive compared to before. It's a massive step backwards.35Views0likes3Comments"Items in wrong account" - feature request
Hello We have an enterprise account and I see lots of items in my Employee vault that are work related but flagged as being in the wrong account as the email domain is our old company name. Accounts with the login badger@company.com are ok but those with badger@oldcompanyname.com are flagged as in the wrong account in my employee vault. "oldcompanyname.com" and "company.co.uk" (and others) should be considered in the correct account? Is there any way to flag several domains as approved? Is there a way to do this for the enterprise account? If there isn't, can this please be added as a feature requestSolved31Views0likes2CommentsMove Items into "Employee" Vault
Hi, Is there anyway that you can move an item you've created in a shared vault into the Employee vault? I often have to set users up on a system and then put their login and password in a shared vault between me as admin and them. The issue is that sometimes these items ought to really be their eyes only - like payroll. Is there a way that once you've set them up you can move the item from shared to their Employee vault (and I know that I could ask them to do it but they don't)?25Views0likes1CommentCan you share a Vault created on a personal version on a business version
We are currently looking at having 1Password in use at Work, and will have the busines version. Some of our uses already use the personal version of 1Password. Can they share a vault created on their personal version with the busienss version?25Views0likes2CommentsAgency using 1Password Business – struggling with duplicate items across vaults
Hey all, We've been using 1Password Business for a while now and generally love it, but we're running into a real pain point with how vaults work when you need to share credentials across different groups. Some context on our setup - we're a boutique digital agency, so we deal with: Internal team members (some stuff shared with everyone, some only within departments) Contractors who should only see specific items they need Clients whom we invite as guests to collaborate on their project credentials The problem is that 1Password doesn't let you share a single item across multiple vaults. So if a hosting login needs to be accessible to the internal dev team, a contractor working on that project, AND the client - we end up duplicating that item into 3 separate vaults. Now multiply that across a bunch of clients and credentials and it gets messy fast. The worst part is when someone logs in and gets prompted to change a password. They update it in their vault, but the copies in the other vaults are now stale. There's no linking between them, no way to even flag that duplicates are outdated. You just find out the hard way when someone tries to log in, and it doesn't work. We've been doing it this way for a while and I feel like we're either missing something obvious about how 1Password is meant to be used in this kind of setup, or this is just a known limitation people work around somehow. Anyone running a similar setup (agency, MSP, consultancy) - how do you handle this? Is there a better vault/group structure we should be using? Or do people supplement 1Password with something else for the external sharing piece? Appreciate any input. We have the Business for early adopters, and unfortunately, we were also told that that plan does not come with a complimentary Family Plan 🤔.17Views0likes0Comments1 to 1 Sharing
I often have one-off items to share with people at the company that don't necessitate creating a whole vault for. For example, we use an online form design tool that I want the HR person to have access to, but it's an item that lives in the IT vault. I'm not sharing the entire IT vault, but I also don't want to share the item via a sharing link since that creates a new, unsynchronized item. If I update the password or add a note, I have to remember who I've shared the item with and make sure to send them the updated version. It would be helpful if there was a way to share a single item with another person or group, regardless of which vault it lives in. There could be a specialty vault called "Shared With Me" for anything shared like this. There could also be a category or tag for "Items I've Shared". Think OneDrive/SharePoint file sharing. There are company-wide file buckets, and individual employee file buckets. I can easily share a single, editable file out of either of those places with a person or group.62Views3likes3CommentsPermit/block access to vault by IP?
I have a situation where we want to allow access to a specific vault when they're using a given source IP. When coming from that same IP, we would want to block access to all other vaults. When using other IPs, we would want to grant full access. It doesn't appear to be doable now, but I would like to put in a feature request.97Views0likes5CommentsShared access between MSP technicians and customers
Hello, I'm a long time 1Password user and recently started a MSP business. I naturally use 1Password MSP Edition which I want to offer to my customers to strengthen their security posture. As my business is evolving, I have customers with different needs. One use case I would like to address is shared secrets access: a customer would like to have shared access for their local IT guy to access some select secrets. Shared secrets include, for instance, a backup encryption recovery key for their local NAS in case they have to dig into backups and restore something while I'm away. Is there any means in 1Password MSP Edition to store those secrets in a shared vault between MSP technicians and select customer accounts?Solved59Views0likes2Comments