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JohanView's avatar
JohanView
New Contributor
1 month ago

Sticky icon remains on other pages

Hi, Looking for advice on how to solve this issue, tried with 1Password - Password Manager > Hide on this page. That didn't change anything sadly. Only one user has this problem with one web...
1password.com
browser extension
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windows
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
1 month ago

Hi JohanView​,

To help me test this on my end, could you share the URL where this is occurring as well as the web browser it's occurring in? If it's not a URL you can share publicly, could you instead send an email message addressed to support@1password.com?

With your email please include:

- A link to this thread: https://www.1password.community/discussions/1password-work/sticky-icon-remains-on-other-pages/169195

- Your forum username: JohanView

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thank you!

  • JohanView's avatar
    JohanView
    New Contributor
    1 month ago

    Thanks, I'll shoot you an email tomorrow when I'm at the office. It's not a public site but i did collect JSON logs.

      • JohanView's avatar
        JohanView
        New Contributor
        1 month ago

        Email sent!