Forum Discussion

rmarshall's avatar
rmarshall
New Contributor
7 days ago

User with 1000s of Devices

Hello,

I have a question regarding how the 1Password integration with Linux terminals works. We’ve noticed that several employees have over 1,000 devices associated with their accounts in their linked account history, with the vast majority being Linux terminals. Is this expected behavior, or is it something we should be concerned about?

Thank you for your insight.

 

best practices
linux

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  • rmarshall's avatar
    rmarshall
    New Contributor
    5 days ago

    Thanks, Dave. Here's the ticket number.

    ZTS-17115-649

     

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      5 days ago

      Thank you for posting the Support ID! One of my colleagues will reach out to you directly via email as soon as possible, please continue the conversation there. I'll close this thread to prevent duplication of efforts. 

      -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 days ago

    Hello rmarshall​! 👋

    I'm sorry that you're seeing unexpected devices for certain users. So that our support team can look into this further, and check to see if you're running into a known issue, please send an email to support@1Password.com. With your email include the following:

    • A link to this thread.
    • The email addresses of one or two affected users.


    Make sure to send the email using the email address associated with your 1Password account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 

    -Dave