Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS

I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password. But each time I turn my computer off...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

@Dub,

Thanks, I can confirm we've received your diagnostic report. I've replied to your email so keep an eye out for that!

fuchsr and @pinecone,

Sorry to hear you're experiencing something similar. If you set "Require password" to "Never" and then reset your device, can you tell me if the selection remains? If not, I'd also like to ask you to send in some diagnostics so we can take a look at what's going on under the hood:

These can be attached to an email sent to support+forum@1password.com. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can link the conversations.

Let me know if you have any questions!

ref: dev/core/core#18707
ref: KIK-57351-122