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Forum Discussion
Former Member
3 years ago1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
But each time I turn my computer off...
andrew_l_1P
1Password Team
3 years agoHi Monkey121,
Sorry to hear you're experiencing something similar. Could I confirm if restarting your device changed this setting? Either way, the next time you notice it, you're welcome to send over a diagnostic report so we can investigate further:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/135438/1-password-keeps-changing-my-security-setting-from-never-ask-for-a-password-to-every-30-days#latest
- Your forum username:
Monkey121
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can link your conversations.
I apologize for any interruption this is causing you and appreciate you helping us report it. Let me know what you find. 🙂