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Former Member
3 years ago1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS
I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
But each time I turn my computer off...
1P_Dave
Moderator
3 years ago@sof
I'm sorry that the setting is also being reset on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/665817/#Comment_665817
- Your forum username:
sof - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
In addition, faceID never works on the iOS safari extension (not autofill password, extension itself) so I’m made to retype my password every day, sometimes within multiple minutes of each unlocking in the same safari session. Really frustrating especially with a long master password.
We've recently released an update that should have improved things. Can you please make sure that you're using 1Password 8.9.7 and iOS 16.1 or later:
-Dave