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Former Member
3 years ago

1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS

I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password. But each time I turn my computer off...
macos
1P_Dave's avatar
1P_Dave
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3 years ago

@sof

Thank you for the Support ID. I've located your ticket and I see that my colleague has responded, I recommend continuing the conversation over email so that the team can investigate the iOS issue as well. My colleague will follow-up with you over email as soon as possible. 🙂

-Dave

ref: ILC-11637-463

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Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS","id":"message:87011","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87011","revisionNum":1,"repliesCount":34,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:87011"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87011"},"body@stripHtml({\"truncateLength\":200})":" I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password. \nBut each time I turn my computer off...","body@stringLength":"639","rawBody":"

I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
\nBut each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks.
\nThis is SUPER ANNOYING!
\nIs this a bug in the current software?
\nPlease help!!!!

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.8
\nExtension Version: 2.4.1
\nOS Version: MacOs 13.0.1
\nBrowser:_ Safari

\n","kudosSumWeight":0,"postTime":"2022-11-22T13:46:24.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:87011_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1563},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I use 1 Password on Apple computers with Mac Ventura.My preferences are set to open 1Password with a fingerprint or an Apple Watch and NEVER ask for a password.
\nBut each time I turn my computer off, when I turn it back on, 1Password has changed my preference to ask for the Password to every 30 days and on random occasions to every 2 weeks.
\nThis is SUPER ANNOYING!
\nIs this a bug in the current software?
\nPlease help!!!!

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.8
\nExtension Version: 2.4.1
\nOS Version: MacOs 13.0.1
\nBrowser:_ Safari

"},"Conversation:conversation:87011":{"__typename":"Conversation","id":"conversation:87011","solved":false,"topic":{"__ref":"ForumTopicMessage:message:87011"},"lastPostingActivityTime":"2023-01-27T13:17:28.000-08:00","lastPostTime":"2023-01-27T13:17:28.000-08:00","unreadReplyCount":34,"isSubscribed":false},"ModerationData:moderation_data:87011":{"__typename":"ModerationData","id":"moderation_data:87011","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:87011_1":{"__typename":"Revision","id":"revision:87011_1","lastEditTime":"2022-11-22T13:46:24.000-08:00"},"ForumReplyMessage:message:87032":{"__typename":"ForumReplyMessage","id":"message:87032","conversation":{"__ref":"Conversation:conversation:87011"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87011/message:87032","revisionNum":1,"uid":87032,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1 Password keeps changing my security setting from NEVER ask for a Password to EVERY 30 DAYS","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87032"},"parent":{"__ref":"ForumTopicMessage:message:87011"},"body":"

@sof

\n\n

Thank you for the Support ID. I've located your ticket and I see that my colleague has responded, I recommend continuing the conversation over email so that the team can investigate the iOS issue as well. My colleague will follow-up with you over email as soon as possible. 🙂

\n\n

-Dave

\n\n

ref: ILC-11637-463

","body@stringLength":"380","rawBody":"

@sof

\n\n

Thank you for the Support ID. I've located your ticket and I see that my colleague has responded, I recommend continuing the conversation over email so that the team can investigate the iOS issue as well. My colleague will follow-up with you over email as soon as possible. 🙂

\n\n

-Dave

\n\n

ref: ILC-11637-463

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