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Omen's avatar
Omen
Occasional Contributor
5 years ago

1P crashes when attaching photo to Driver License entry

When I try to attach a photo from my camera roll to an existing entry in Driver Licenses, 1P will crash every time. I’m using version 7.7.6 on iPhone XS Max Ps - it works fine on my iPad Pro 1...
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Omen's avatar
Omen
Occasional Contributor
5 years ago

Hi @ag_ana

I had an entry already existing under my Driver Licenses category for my Disabled Auto Placard. Previously it just contained a line of text (not in the notes area) with the placard number and expiration date. I edited this entry and tapped on Add New File. It came up with several choices including picking from Photos. I selected Photos and it showed me thumbnails of my pics, starting with the most current one. I touched my placard pic, but instead of putting a check by it, 1P closed. When I opened 1P again, the app told me it crashed and if it wanted me to send a report. I did (twice).

I mentioned previously that the 1P iPad app doesn’t have this problem; it successfully added the picture. When I checked back on my iPhone, the picture was now showing up attached correctly.

I hope this helps. You should have at least 2 app crash reports from me. If you need anymore info, let me flow. My iPhone is running 14.6, as is my iPad Pro.

Michael