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Forum Discussion
Former Member
2 years ago1P for Edge on Windows not unlocking
Hi,
my 1Password Browser Extension on Edge on Windows does not automatically unlock when I unlock the app. I have already tried to uninstall everything and reinstall the app and the Browser Extension, but I must manually unlock the Browser Extension every time I open Edge.
The options for Integrate with Browser Extension/App have already been enabled.
App has Version: 8.10.0
Extension has Version: 2.7.0
Has anyone an Idea how I can fix this?
Regards
Stefan
1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11
Browser:_ Edge
15 Replies
- Former Member
@hayduk thank you so much for sharing! We are glad to hear that things are now working.
- Former Member
Hi,
we've already found the issue together with 1Password Support. The reason the Extension was not automatically unlocking was that native messaging was disabled with GPOs. Native Messaging is required for the communication between the browser extension and the native client.The setting is included in the Microsoft Security Baseline for Microsoft Edge. We have now configured the required settings by GPO:
Now it works without any problem!
Regards
Stefan - Former Member
@hayduk thanks for letting us know! We will reply as soon as we can.
- Former Member
Hi,
Ticket Number is: 116146
Regards
Stefan - 1P_David
1Password Team
Hi @hayduk,
Thanks for reaching out! It sounds like the 1Password extension is having some issues communicating with the 1Password app, so I'd like to ask if you can email us some diagnostics so we can take a closer look and help you there:
A diagnostic from the 1Password app: How to send a 1Password diagnostics report
A console log from 1Password in the browser: Save a console log for 1Password in your browser
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/138475/1p-for-edge-on-windows-not-unlocking - Your forum username:
hayduk - Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!