Forum Discussion

Former Member's avatar
Former Member
2 years ago

1P for Edge on Windows not unlocking

Hi,

my 1Password Browser Extension on Edge on Windows does not automatically unlock when I unlock the app. I have already tried to uninstall everything and reinstall the app and the Browser Extension, but I must manually unlock the Browser Extension every time I open Edge.

The options for Integrate with Browser Extension/App have already been enabled.

App has Version: 8.10.0
Extension has Version: 2.7.0

Has anyone an Idea how I can fix this?

Regards
Stefan


1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11
Browser:_ Edge

15 Replies

  • Former Member's avatar
    Former Member

    @hayduk thank you so much for sharing! We are glad to hear that things are now working.

  • Former Member's avatar
    Former Member

    Hi,
    we've already found the issue together with 1Password Support. The reason the Extension was not automatically unlocking was that native messaging was disabled with GPOs. Native Messaging is required for the communication between the browser extension and the native client.

    The setting is included in the Microsoft Security Baseline for Microsoft Edge. We have now configured the required settings by GPO:

    Now it works without any problem!
    Regards
    Stefan

  • Former Member's avatar
    Former Member

    @hayduk thanks for letting us know! We will reply as soon as we can.

  • Former Member's avatar
    Former Member

    Hi,

    Ticket Number is: 116146

    Regards
    Stefan

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team

    Hi @hayduk,

    Thanks for reaching out! It sounds like the 1Password extension is having some issues communicating with the 1Password app, so I'd like to ask if you can email us some diagnostics so we can take a closer look and help you there:

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!