Forum Discussion

Former Member's avatar
Former Member
3 years ago

1P keeps popping up little windows

A 1P pop-up (either search 1P or password input) keeps interrupting me every couple of minutes. It seems to happen periodically when I click with the mouse. It's happening right now as I work in the ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

MGDominguez

I'm sorry that you ran into trouble with Apple Watch unlock for 1Password. If the issue occurs again can you please try the following test so that we can narrow down what may be happening:

  1. Click on the  in the menu bar.
  2. Click System Settings.
  3. Click Privacy & Security.
  4. Click Advanced.
  5. As a temporary troubleshooting step, turn on "Log out automatically after inactivity".
  6. You'll now see a macOS system prompt asking you to confirm the action. You should receive a double-tap notification on your Apple Watch.

Are you able to use the Apple Watch to authenticate the macOS system prompt? Once this test is complete you can turn off "Log out automatically after inactivity" if you wish.

-Dave

ref: dev/core/core#20545