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Forum Discussion
classz
8 months agoOccasional Contributor
1P stopped working with Vivaldi Android
For some reason, 1P stopped working with Vivaldi Android - meaning, it recognized the input form, tries to fill it in, but nothing happens.
Not sure if it's because of a version update by 1P, or by...
nukmicah
5 months agoDedicated Contributor
1Password's email reply:
From looking at the diagnostic report, there is an error log appearing indicating an AppError occurred during autofill. When this has occurred for some other users, uninstalling and reinstalling the app resolved the issue.
As such I would first like to ask if you could uninstall and reinstall the 1Password for Android app to see if the issue persists?
If the issue persists after doing a re-install please include a new diagnostic report from the re-install as well.
After uninstalling and reinstalling yesterday, I have the same issue again today. The login credentials to 1Password community wouldn't autofill. Clicking my credentials in the autofill popup both above keyboard and on webpage resulted in no credentials being filled.
Submitted another diagnostic report, and received the additional tracking ID PCE-44147-847 (the first tracking ID was #CBA-16824-115).
Additionally, I found a specific site which will only save passkeys to Google from my phone, not to 1Password. The offender is Home Depot, which is handy because I believe 1Password or Google or anyone should be able to easily make an account their for themselves from their Android phone to reproduce the issue for themselves. https://www.homedepot.com/myaccount/security
1P_Dave
Moderator
5 months agoThank you for the reply. I've added your comment to your existing support ticket and one of my colleagues will send you another reply via email soon. Please continue the conversation there.
-Dave