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AMonitorDarkly's avatar
AMonitorDarkly
Super Contributor
4 years ago

1P7 No Longer In App Store

I couldn’t help but notice that 1P7 is no longer in the iOS App Store now that 1P8 has been released. I expected this to happen eventually but nowhere near this soon. I’m holding off on updating ...
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Former Member's avatar
Former Member
4 years ago

@dwhitehead, it sounds like you downloaded 1Password on an Apple ID that’s different to your current one.

I have some steps you can try (read it all first before attempting):

  1. Check the Apple ID email on your iPad by opening the App Store > Today > Profile Pic

  2. Do the same thing on your iPhone.

  3. Observe if the email addresses are different, if yes:

  4. On the iPhone, scroll to the very bottom (below all the updated apps) and click Sign Out

  5. Sign in with the Apple ID that you saw on the iPad.

  6. Click Purchased > search for 1Password

  7. Download/install/launch 1Password 7

  8. Confirm all good, repeat step 4 and sign back with the Apple ID that you initially saw on your iPhone.