Forum Discussion

guillaumeserton's avatar
guillaumeserton
Occasional Contributor
3 years ago

1P8 - Javascript Error at 1Password 8 start

Hi Team, 
I have the below error on a Macbook Pro 14 (macOS 12.4). This error happened when logged with a standard user account and 1Password 8.7.0

  • I have not this error on the same macbook pro 14 (macOS 12.4) with an administrator account and 1Password 8.7.0
  • I have not this error on another macbook pro 14 (macOS 12.3.1) with a standard user account and 1Password 8.7.0

```
A JavaScript error occurred in the main process

Uncaught Exception:
Error: internal error in Neon module: assertion failed: check_path_perms(&socket_dir).await?
at /Applications/1Password.app/Contents/Resources/app.asar/main.js:2:213580
at Object.679 (/Applications/1Password.app/Contents/Resources/app.asar/main.js:2:213769)
at o (/Applications/1Password.app/Contents/Resources/app.asar/main.js:2:236285)
at /Applications/1Password.app/Contents/Resources/app.asar/main.js:2:236558
at Object. (/Applications/1Password.app/Contents/Resources/app.asar/main.js:2:236570)
at Module._compile (node:internal/modules/cjs/loader:1116:14)
at Object.Module._extensions..js (node:internal/modules/cjs/loader:1169:10)
at Module.load (node:internal/modules/cjs/loader:988:32)
at Module._load (node:internal/modules/cjs/loader:829:12)
at Function.c._load (node:electron/js2c/asar_bundle:5:13343)
```

1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.4

macos
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey guillaumeserton:

    Glad to hear that the beta improved the situation for you! Keep an eye out for updates and hopefully we'll have a stable release containing that fix for you soon. 🙂

    Jack

  • guillaumeserton's avatar
    guillaumeserton
    Occasional Contributor
    3 years ago

    I installed the Beta and now I have no error when 1P starts.
    So now, waiting the next GA :)

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi guillaumeserton, thank you for letting us know. We certainly understand the need for stability. We'll look forward to learning about your experience with the Beta should you try it on a different device.

  • guillaumeserton's avatar
    guillaumeserton
    Occasional Contributor
    3 years ago

    Hi Jack_P_1P
    I will try the beta but cannot let it on the computer as it's a production computer and I will have to install the V7 instead.

    I'll let you know.

    Thanks.
    Guillaume

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi guillaumeserton:

    I'm sorry to hear you're running into trouble here. We've been investigating this, and while we're not quite sure what the specific cause is on your system, we've made some changes that should improve your state of play which are available in our beta releases: https://downloads.1password.com/mac/1Password%20Beta.zip

    Let me know how you get on with using the beta version, or if you're still running into trouble.

    Jack

    ref: dev/core/core#15040