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Former Member's avatar
Former Member
4 years ago

1P8 Cannot connect

Hello,

I'm testing 1P8 on iOS. I have 1P7 for quite some time. At the opening of 1P8, I put my master password and 1P8 indicates that I made a mistake.. several attempts and always the same.
What?

1Password Version: 8.7.0 (80700045)
Extension Version: Not Provided
OS Version: iOS 15.3.1

ios

7 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    thanks @chrisdj

    can we close this thread?

  • Former Member's avatar
    Former Member
    4 years ago

    @cece46 I am glad you were able to find the issue and resolve it!

  • Former Member's avatar
    Former Member
    4 years ago

    It's good I found: URL error

  • Former Member's avatar
    Former Member
    4 years ago

    However, I connect correctly on iOS, 1P8 PC, on the web with the same master password.

  • Former Member's avatar
    Former Member
    4 years ago

    I also did this step without success.
    I haven't changed my master password.

  • rudy's avatar
    rudy
    Icon for 1Password Team rank1Password Team
    4 years ago

    @cece46,

    Have you re-generated your Secret Key at any point? please click the button in the error message and confirm that your other account details are correct.