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Forum Discussion
thestevemcniven
2 years agoNew Contributor
1Pass is mixing up all my labels...
I noticed it 6 months ago with my passport entries. Like my NAME was labeled passport number, just everything was wrong on it. The details were clearly right, but the headings were all off. I could...
1P_Dave
Moderator
2 years agoHello thestevemcniven! 👋
I'm sorry that you're seeing your labels being mixed up, I can't say that I've seen other reports of this behaviour from anyone else and it definitely doesn't sound right.
The team would like to look into this further. Can you send an email to support+forum@1Password.com
using the email address associated with your 1Password account so that we can get that conversation started with a support ticket? After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and request some more information from your end.
-Dave