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Forum Discussion
Former Member
3 years ago1Passsword crash on macos - any site using basic auth.
It seems that since moving to 1Password 8 any attempt to open 1Password quick access to search for & copy credentials into a basic auth dialogue will cause 1Password to crash.
I have tested with m...
GreyM1P
1Password Team
3 years ago@cdowning
Hmm. That's not something I've encountered yet, so it'd be a good idea if we can get a look at a diagnostics report and some crash reports to work out what happened.
I'd like to ask you to create a diagnostics report from your Mac:
☞ How to send a 1Password diagnostics report
If you can also find any crash reports related to 1Password in macOS's Console utility, please include those. If not, since the crash is so reproducible, if you could cause the crash, then copy and paste the "Show Details" section of the crash popup into a text file and attach that to your email, that would be very helpful indeed.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/658580#Comment_658580
- Your forum username:
cdowning
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!